Shoe Dept.

Category: Shoe store in Troy, Alabama

Address: 1255 Highway 231 S Troy Marketplace, Troy, AL 36081, USA

Phone: +13346709724

Opening hours

Sunday: 1–6PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Deborah THE Band

Sep 26, 2022

Some very good sales. Not very good daily pricing. Horrible customer service.

Jessica Willbanks Robertson

Aug 25, 2022

Great prices

Joyce O'Brien - Bell

Jan 3, 2022

Very limited selection of New Balance

Annie Hill

Dec 17, 2021

Salesperson rude.she was to busy talking with friend to be bothered to help

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Questions & Answers

I tried placing order it will not take my address or credit card, can you help?

Shoe Dept. | Sep 12, 2022
Jessica Willbanks Robertson | Sep 12, 2022

Make sure you always enter the address how Google maps have it listed IE: court vs ct road vs rd.... Credit card make sure you're entering your billing address correctly

Where is my refund?

Shoe Dept. | Sep 12, 2022
Shoe Dept. | Sep 12, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. | Sep 12, 2022
Shoe Dept. | Sep 12, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. | Sep 12, 2022
Shoe Dept. | Sep 12, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

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