Lakeside Hotel Casino

Category: Hotel in Osceola, Iowa

Address: 777 Casino Dr, Osceola, IA 50213, USA

Phone: +16413429511

Reviews

deborah roman

Jun 22, 2022

We stay here every time driving to Wisconsin from Oklahoma. Travel with dog so love it's pet friendly. Comfy beds and pillows, didn't want to leave. Didn't have ice for casino but food was good. We'll be back

Shiloh Matousek

May 15, 2022

The hotel side of things was very nice. What can be expected for 3-stars. The bed was really very comfortable, shower spacious and room clean. It is a lot of walking from casino to hotel wings so be prepared. The restaurant had delicious, although not diverse food. Definitely a,challenge is you have dietary restrictions.

Justin Sticht

Mar 13, 2022

They gave my parents’ handicapped room away. I booked a double queen handicapped room on their website with a credit card. I had a valid reservation. When I arrived, they put me in a standard room. The lady at the desk seemed agitated with me when I asked about it. They then offered a king room and asked if that would work. I told them it would not because there were three of us. At that point, I had to ask for a cancellation. She did something on the computer and said “it’s canceled.” I had to ask for a cancellation number. I then asked her what I had done wrong and, with a heavy sigh as if I was bothering her, she answered “nothing.” At that point, I didn’t feel like I should take up any more of her time so I said I would leave. I then called and asked to talk to a manager and explained the situation. She explained they gave the room away yesterday and had nothing to offer because they were overbooked and they couldn’t guarantee room type. So, what’s the point in booking a room here? Both of my parents have mobility issues and need a handicapped room so they have grab bars in the bathroom. I wouldn’t have booked this room if I knew they wouldn’t guarantee the room type. I drove 300 miles today only to find out my room was gone. I then had to scramble to book a different room over 50 miles away. Thank you guys so much for a rotten experience; I hope you are satisfied with how you treated me. See attached for a screenshot of the reservation confirmation email I got from their reservation system when I booked over a month ago. Be forewarned, fellow travelers, these reservations are meaningless and, apparently, if you don’t check in a full 24 hours in advance, they will give your room away like they did to me today.

S W

Feb 6, 2022

Breakfast is only served on the weekends from 9am to 1030am and is a $13 buffet. The food was not good at all and the dining area was near the kitchen and super loud with banging dishes. The room was super nice and clean. Very quiet too. Only complaint on the room is that there aren’t usb plugs for charging. The pool area was super fun and the water was decent temperature. The hot tub was extremely hot but nice. The casino allows smoking everywhere which is unbearable. Can’t wait to see after the remodel!

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Questions & Answers

Had a great time. Won a huge jackpot. Thanks for a great time

Marilyn Aldrich | May 13, 2019
Rosalie Graham 2847th 120th st. Lenox is the | May 14, 2019

Had a good time

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Stopped there & spent a fairly good amount.Will not go back. Machines. are so tight & do not pay out very well. Will not recommend the Lakeside Casino to friends.Hope owners are happy!

Phyllis McBrayer | May 13, 2018
Monica Pettit | May 14, 2018

Its called gambling for a reason. Youre never guaranteed to win. I personally enjoy the buffet. It is a bit pricey but for the selection & quality, i dont mind treating myself every once in awhile. I dont enjoy feeding a machine with my hard earned $. So it simple for me, i dont go to a casino & gamble it away. If i do go, i indulge in people watching mostly.

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Worse time of my life lost $150.00 in 30 min

Thomas Bell | May 13, 2018
Joy Bell | May 14, 2018

Thats true

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Will you ever put the self service drinks back in the lower level? Bar always close and no drink server. Very poor accommodation to have to travel upstairs for a drink( unless I want to spend money out of the machine. While everyone else gets free

Customer Service EXD | Apr 12, 2022
ken white | Apr 13, 2022

Indeed they should

Is there coffee in room? Coffee in casino during week? Anything good food for morning?

Shari Noon | Jan 12, 2022
Joey Flippo | Jan 13, 2022

Pain in the butt going to lobby to get coffee

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Are masks required?

Steve Thomas | May 12, 2021
Jaime Mon | May 13, 2021

Yes

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Is the shuttle for semi drivers running now

Chris Leeper | May 12, 2021
Michael Wilson | May 13, 2021

Yes I believe so:)

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Do they accept paper ids

AndrewCassie Bonin | May 12, 2020
Dave Carter | May 13, 2020

Yes

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Do they have a shuttle from semi drivers?

mathew michels | May 12, 2020
Kristina Reese | May 13, 2020

Yes, I just used it. They will pick you up at the pilot next door

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Do they still have the camp ground?

Douglas L. Lambert | May 13, 2019
Cheryl Dutton | May 14, 2019

Yes

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Do you have RV hookups?

Gil Beckner | May 13, 2019
James Scheuch (shockwave) | May 14, 2019

Yes they have a RV park right next to the casino

what time is check-in at hotel

Justin Evans | May 13, 2019
John Gorsh | May 14, 2019

4pm. But they let me check in at 3pm last time. Depends on your room. If it's ready.

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Do they have alligator on Friday

Joy Hagedorn | May 13, 2018
Ky'mani Ar'min | May 14, 2018

Yeh they do

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Is the casino still open at the hotel with the new casino down the street?

Bobby Sprovieri | May 13, 2018
Theresa Briney | May 14, 2018

Yes, it is still open. Not aware of new casino

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Is there shuttle services

JIll Foulkrod | Apr 12, 2022
Steven and Patricia Buckridge | Apr 13, 2022

Yes they do

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Does hotel accept contactless goay for rooms

commodores hold on | Feb 11, 2022
Amanda | Feb 12, 2022

I'm sure you could pay for it online. Most hotels are fairly contactless these days anyway, even pre-covid. I know they have numerous hand sanitizer stations available at this location now, and employees are currently required to wear masks.

What time does the casino opens

Cindy Nutting | Feb 11, 2022
Nancy Benzinger | Feb 12, 2022

Check the website.

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Are they still doing the crab buffet on Friday nights

Robert Aguiniga | Dec 13, 2021
Nathan Wood | Dec 14, 2021

All dinner meals are buffet style right now, but with a much more limited menu. Crab has not yet returned, sorry.

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Is there a mandatory mask policy in the casino?

Heather Brown | Jul 16, 2021
S Fredricksen | Jul 17, 2021

No there's not I got every week there was one at one point but now it's all going back to normal so hopefully there house will go back to 24 hours

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When heartland buffet going open back up??????

Flora Seeling | May 12, 2021
juanita r. | May 13, 2021

Just a sit down restaurant right now

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When the heartland buffet going open back up????

Flora Seeling | May 12, 2021
Alan Morrison | May 13, 2021

I think weekend only, but we were not there to see it

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Can you smoke in the casino

Roy Post | May 12, 2021
Jackie Cooper | May 13, 2021

Yes

With the casino opening on june 3 will all the tables be open plus the craps table.

Edward Hickey | May 12, 2021
Scott Bohn | May 13, 2021

Not yet just slots

Are you open now

kathy johansen | May 12, 2021
Scott Bohn | May 13, 2021

Open on the third for general public.

when r you opening

Diane Hannasch | May 12, 2021
Dennis Stonehocker | May 13, 2021

June 3rd it says on the sign.

Is Lakeside remaining open during the Covd19 crisis?

R Michael | May 12, 2020
Michelle Northrup | May 13, 2020

I don't know? You might call their phone # direct!

Is the casino still open? Prairie meadow is closed for a while. Please let me know.

JANET K. REISER | May 12, 2020
Frank Hurt | May 13, 2020

Haven't heard anything about lakeside yet

Can you write a check there to gamble on I haven't been there for a couple of years and no longer have my players card

Matt McClaran | May 12, 2020
Gregory K. Ryan | May 13, 2020

I'm not sure if they take checks. Sorry I can't be of more help.

Do you offer simocast, horse, Greyhound, or sports betting?

Joe Dominguez | May 12, 2020
Terri Welch | May 13, 2020

Sports betting

Is the pool at lakeside open 24/7?

Jacob Lowry | May 13, 2019
Michael Benwire | May 14, 2019

No. It closes at 10pm for kids and midnight for adults.

How many slots are there?

Dave Drozd | May 13, 2019
Cullen Ermels | May 14, 2019

The casino has two floors of gambling. The bottom floor is entirely dedicated to slot machines. The main floor has about 10 card tables in the middle surrounded by slot machines on all sides.

How much to park RV overnight? Can you park in parking lot? What are your rules?

Judy Sample | May 13, 2019
carla miller | May 14, 2019

You have to Park in the campground as far as I know and unless you parkway at the top of the hill like the trucker's do and I'm unsure of the price of the RV it depends on if you gamble at the casino or not

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Do they have free alcohol drinks when playing

Diane Cunningham | May 13, 2019
Mark Last | May 14, 2019

No ma'am

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Do you have a bed bug issue? I stayed th@ the hotel and now i am invested with them

Customer Service EXD | May 13, 2019
wade byers | May 14, 2019

How's the market outlook for bedbugs? I've been looking into investing also.

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Does Lakeside Casino have roulette tables?

Timothy Stanley | May 13, 2019
Larry Shyman | May 14, 2019

Only busy on weekends. Table games usually not open during the week

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Do they have Texas holdem poker?

Michael Bouthillier | May 13, 2019
Sad Inside | May 14, 2019

No but they have 3 card poker

Is there shuttle service from other local motel...casino is booked up

Ryan White | May 13, 2019
Gary Mcallister | May 14, 2019

No. Only to and from the Rv park. Hope that helps

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Is there an rv park with pull thru sites?

Pat Laner | May 13, 2019
Bryan Sanders | May 14, 2019

I just looked on Google Maps and switched to satellite mode and it looks like you can pull through the sites.

Why is it every concert, you have to be 21 or older to go to a concert? My husband is curious why you don't have wrist bands to prove that your of age to drink, n one for underage people. He thinks its unfair to teensgers not to go see these bands.

Erica Elliott | May 13, 2019
Dorothy Herron | May 14, 2019

I believe Ethan's response is correct. If you're in doubt of his response, i would suggest contacting the Casino.

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Is this a Native American Casino, that you have to pay to play?

Joey and Nancy Palko | May 13, 2019
Dorothy Herron | May 14, 2019

No it's not and no you don't have to pay to play. Hope this is helpful.

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Price price price person at the restaurant????????????

korey Okeene | May 13, 2018
Rich Ard Lee | May 14, 2018

It depends on the day literally

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Do they have craps

Shamus Ross | May 13, 2018
Ethan Anderson | May 14, 2018

They have both live table and automated craps tables.

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How do you get a host/hostess?

Annette Tubbs | May 13, 2018
Kevin Crawford | May 14, 2018

You need to become an a play Club member then earn enough points to become a platinum or GM member. If I remember right it takes better than 140 maybe a hundred fifty thousand points to reach Platinum. You can also become a platinum member by earning 25000 points in one day.

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How do I get a platnum players card

Rick Wagoner | May 13, 2018
Barbara Armstrong | May 14, 2018

Spend more money

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What time does the buffet close and do they have a breakfast buffet

Dennis Watterson Sr. | May 13, 2018
Daryl Butcher | May 14, 2018

They have a breakfast buffet only on Saturday, Sunday, and Monday mornings until 10:30 a.m. Lunch buffet begins after that or you also have an option of ordering off a menu. The buffet officially closes 10 p.m. however the bar remains open and you have access to order finger foods and things like that Burgers Etc.

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Can I park my RV there for one night and is there a charge?

Mary Jo Weber | May 13, 2018
Martin Blanker | May 14, 2018

Yes. Not sure of the charge. Truck stop next door.

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Do you have a shuttle bus from the Pilot to the casino for truck drivers?

Jon Forer | May 13, 2018
Rick Bianchi | May 14, 2018

Yes they do and there is truck parking

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What time is the breakfast buffet on Saturday

brenda dhabalt | May 13, 2018
Martin Blanker | May 14, 2018

I'm pretty sure it's between 7 to 8 am.

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Is there semi truck parking

Roger Coffman | May 13, 2018
Tilena Dunlap | May 14, 2018

Yes . Go past the main entrance and you will see the area designated for truck parking. A shuttle does run up there. If you are a first time customer take the time to go register at customer services and make sure you show them your cdl and pilot card. You will get comped 10 on slots or tables us a 1/2 price buffet and a voucher for a special rate on a room. Returning customers i believe get the same deal Everytime you show them at customer services. Its 2 for 1 buffet mon thru thursday

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What's room price for tonite and buffet price tanxs

Tony Lopez | May 13, 2018
Becky Smith | May 14, 2018

Stayed there I was just use the casino

What is on buffet for today

Barbara Devore | May 13, 2018
GameTime Financial | May 14, 2018

American food I believe

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