LQ Management LLC

Tammy Turner

Can't get help from anyone. I've called everyday since June 27th. Manager won't call me back. Today as of right now 12:45pm. I have been "listening for 25 min" They simply put the phone on the counter!!!! Hoping I will hang up. I won't ever stay at Fayetteville Laquinta again, and pretty sure not anywhere again!! Don't leave anything behind and call them within 3 hours of checkout, get kind & polite service and expect to get it back!!! Won't happen the manager Mike is out right ignoring me! I even on the 28th gave My CC to pay for the shipping. Now on July 8th Mike and Laquinta can pay...

Ray Israel

The most disgusting place I've ever stayed, These are the people that own La Quinta Inn and Wyndham management.

h tom

At the tinker midcity laquita and the lack of customer service I will never stay there again. We were not warn about the construction and was almost trapped by flooding.

Bob H

I am writing to draw your attention to a recent hotel stay at a La Quinta located at 2750 Geyser Drive in Colorado Springs on Sept. 7th. I have used La Quinta for 30 years and had even stayed at this same hotel about 5 years ago and it was very clean, so that is why we made the reservation. My wife and I arrived about 8:30 to check in. The front desk receptionist was friendly but no mask or COVID protocol. As we entered our room to put down our luggage and wash our hands after a day of travel, the bathroom sink was full of water and "stuff" floating and wouldn't drain. We immediately called the front desk to ask for a different room or maintenance. We let it ring 30+ times. No one was around and no one answered. We decided, to just sleep and get out of there as soon as we could. The following issues were found. Blood stain on the top white comforter of one bed. It was a couple of inches wide so it was very observable. The lights beside the beds didn't work. I pulled the bedside table out to plug them in. It was so dirty I wouldn't touch the cords. An inch of dirt and junk by the plug behind the nightstand between the beds. It was nasty. The microwave had a stain of liquid or food running down the outside of it. We didn't touch it. The window sit was filthy and observable when we closed the curtains. The tub/shower was stained and old - it might have been clean, but just stained. However, given the status of the rest of the room we didn't dare use it! We got a couple of hours sleep and got out of there without washing, cleaning teeth etc. Going down to our car to check out another couple we didn't know was talking about how dirty their room was. I spoke to the manager and outlined the issues. We were not looking for a free room. The point was to make management aware of the health issues with this hotel and that it needed some serious cleaning and attention. You need to know what a health hazard this property is and it should be closed until it is thoroughly cleaned satisfactory or just torn down. We have stayed in hotels all over the country but will never stay in a La Quinta or Wyndham again.