Address: 3612 E McKinney St, Denton, TX 76209, USA
Phone: +19403205700
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Clint Brooks
It's incredible how long it takes to get through to a person. So far, I've never made it long enough to actually talk to someone. I'm on my third try in 2 weeks and I'm currently over 1.5 hours. The only logical conclusions are that no one works there, their phone system doesn't work, or they just don't answer their phones. It's incredibly frustrating.
Miguel Calderon
Been calling for 3 weeks now after some guy messed up my benefits no answer at all !!! I done stood on the phone for 3 hours just to get hung up on ridiculous!!!
Darshell Chambers
i have called three time in three days i have been on hold first day for 4hrs second day 3hrs and third day 5hrs like no one pick up or even stated please hold i be with you just the automatic system i just don't understand
Kate Davis
Literally can’t get not a single person on the phone and wonder why people can’t get the help they need. Need to hire all new staff better yet a whole new company.
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What paperwork do I need
Usually within 24-48hrs someone should've contacted him and once he speaks to someone(if approved for expedited) the benefits will be on his card at least that has been MY experience
No appointment needed, they do offer walk ins. I walked in on a Thursday afternoon around 1 pm and it was dead in there 3 weeks ago.. One other person in the office other than the case workers. I picked up my benefits card and walked out. No appt needed. You do have wear a mask or at least 3 weeks ago when I was there you had to have a mask on. Hope that helped.
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