Papa Johns Pizza

Jaden Deuley

I love papa johns, but this location is absolutely horrible and irresponsible. Me and 6 other people were waiting for pizzas for over 2 hours and the app said the pizzas were DELIVERED. There were no pizzas here. Eventually we called and they told us our order had been voided immediately. They couldn’t have even called us and told us, meanwhile their app was continuously telling us our pizzas were on the way and eventually delivered. Do not go to this place.

Cherelle Stanton

We are from the NY Metro area, so when we travel and can't get "real" pizza we have always liked Papa John's pizza and cheesy bread, however the local PCB store seems to suffer from logistical issues. It has been a few years since our last disappointing experience with this Papa John store. That time it took our pizza 3 hours to be delivered. This time we opted to pick it up and were told it would be an hour and a half as our preparation estimate. Tracking said it was happening, but when we arrived to get our order there was nothing there for us! :(

Larry Tucker

Take your business elsewhere. We love Papa John's pizza but this location is poorly run, unreliable, and an utterly disgraceful franchise. We ordered a pizza online from this location on a Monday evening for delivery. The wait time (confirmed both online and via email) was 75 minutes. We waited 75 minutes. Then 90 minutes Then 120 minutes. Finally, two hours and 13 minutes after I had placed the order (and 90 minutes after the tracking app said our pizza had been baked and was being "prepared" for delivery), I called the store. The "check status of delivery" flipped me to an unhelpful and uninformative voicemail that said they were busy. I called back and tried the "place order" option. They hung up on me when I asked about the status of my order. I called again and tried the "all other matters" option. I got the manager, who claimed that it would be at least another 45 minutes (three hours after I placed my order) before it would arrive. The manager lied by saying our pizza had not even gone into the oven yet. When I confronted him with the fact that the tracking app clearly stated otherwise, he said "Well, we're keeping it under a heat lamp." I told him that the pizza under these circumstances ought to at least be free, and that I wasn't anxious to eat a dried out pizza at room temperature, he canceled my order and "banned" me from ordering from my phone number in the future. SHORT ANSWER: Papa John's ought to jerk these clowns' franchise. Under no circumstances should you ever consider ordering from this location. Read the other reviews that have universally had the same unsatisfactory experience. Save yourself the time and aggravation. There are a dozen other, better, and far more reliable pizza vendors in PCB.

Ken C.

We love Papa John's but they have seriously gone downhill. Got delivery last night. 2 pizzas garlic knots and a papadilla. 54.00 and the knots were way overcooked, one pizza way overcooked and one was undercooked and cold. In order to eat the undercooked pizza we had to heat/finish cooking it in the oven. It was already late or we would have called and asked for new pizzas/knots. When it gets busy in the summer here they won't even answer the phone or take online orders but when we support them in the off season we get terrible food. Probably the last time we'll order here which is sad, it used to be our favorite delivery pizza