City of Garland Utility

Category: Public works department

Address: 217 N 5th St, Garland, TX 75040, USA

Phone: +19722052671

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

ALMA PEREZ

Sep 29, 2022

They have the worst customer service for Spanish speakers, they are always so rude. Their job is all about customer service since it is a public service dependency. I ignore the fact if they only behave like that towards people that speak Spanish… 👎 I’ve always got a bad experience at this place.

W.Castro

Sep 28, 2022

Already 1:55 minutes waiting for someone in the phone to answer me , I need to connect my electricity on my new apartment, can’t believe they just don’t care and don’t answer the phone .

M. Dem

Sep 28, 2022

Truly one of the most difficult utility experiences - Too bad you don't have a choice.

Phyllis W

Sep 28, 2022

I do not like the way the city of Garland handles things. I’m a home owner. My neighbors back yard looks like a forest, that’s not a good description cause a forest can be beautiful. This is such an eye sore. I complain to the city all the time. However I get citations for their tree limbs coming into my yard. The consequences for me not taking care of this violation is they cut my water off.

Thanks! Your review is awaiting moderation.

Questions & Answers

Trash pick up schedule

Nora Munoz | Oct 12, 2018
Shandel K | Oct 11, 2020

why bulky trash on the front of my house was not picked up for 2 weeks?

Where can I , age 80 and my friend age 95 get the covid vaccine in garland

Amy Heeter | Oct 11, 2021
Marlene Aranda Villarreal | Jun 13, 2022

Garland health department, they accept walk ins. you just need to bring you r vaccine cards.

hi. i have 2 trash can but i only use one, can you remove one from my account please

Juan Salazar | Sep 13, 2022
Mario Palacios | Sep 27, 2022

and

My utilities in garland lately go up so high , do we have any another option ? Or different company will have a better price?

Nhu Duong | Aug 12, 2022
Nhu Duong | Aug 12, 2022

Thanks Anay, did call this morning, waiting time is not short. And they said I have to pay in full amount and will sent some one tomorrow for take a look the meter, which is I have to pay this month is $695.40 😭

Read More

When is recycle scheduled for 75044 area

Nancy Frantkowski | Mar 15, 2022
andrews fortenberry | Mar 15, 2022

It is on the City of Garland website

Read More

If I have to drain my swimming pool for repairs, and I refill my pool, will the city give me break for a one time refill?

Pam Henderson | Nov 15, 2021
Russell C | Nov 15, 2021

They work with customers on high bills related to plumbing issues, and will issue bill credits as long as receipts/ documentation is provided. I'm not sure if pool repairs fall under that category, but call tomorrow 972-205-2671, and they should be able to tell you for sure.

What are they building at the old Hypermart location at Kingsley and Garland Rd. ?

Michael Thomas | Oct 11, 2021
Benjamin Gonzales | Oct 11, 2021

What r they going to built

When are they going to pick up the trash that is In front at villa ridge 75043 because they have not pick it up in over a month

Maria Aguilar | Oct 11, 2021
William B | Oct 11, 2021

Good question

What is the highest utility bill you all have seen from garland?

Tiffany Lewis | Oct 11, 2020
Nhu Duong | Aug 12, 2022

I just have my utility bills this month July /2022 is :$695.20 and June is $449 , 😭😭😭 This is very high bills I have ever see in my life , any idea help ???? Help help ….only 2 member in my house ,

7/27/2020 Can we still drive thru and make monthly payments for electric bill?

Centerville Crossing Apts | Oct 11, 2020
Tamara Hicks | Oct 11, 2020

Yes, you can.

Can we sue the city of Garland for refusal of utilities

Shaun Holt | Oct 11, 2020
William McMillen | Oct 11, 2020

I doubt it. But I've also heard it said that you can just about sue anybody for anything. If you have a lot of money to pay for it all.

Can I have chickens in my backyard?

Deborah Thomas | Oct 11, 2020
Barry Jumper | Oct 11, 2020

Chickens but no rooster

My drain was plugged call a plumber and told me that the problem was already the city that the problem is in the city plumbing. What I can do? 1554 murray Dr garland texas 75942

Magda RV | Oct 11, 2020
edgar ivan | Oct 11, 2020

If the plumber is licensed and knows what he is talking about, you should call the city and tell them that they are going to check, they should not charge you

What to do when you smell gas outside the house?

Juan C. Mendez | Oct 12, 2019
Barry Jumper | Oct 11, 2020

call Atmos, not the city. The city does not supply your natural gas.

Can anyone helps me to figure out that Is we need a perfect driver license or the driver license permit will work.

Yash Kapadia | Oct 12, 2019
Michael Campbell | Oct 12, 2019

No permit state DL or ID

Does the city have service for senior citizens yard cutting?

Thelma Nash | Oct 12, 2019
Barry Jumper | Oct 11, 2020

yes they do

How much deposit is it for electricity

Rose CABRERA | Oct 12, 2019
Michael Campbell | Oct 12, 2019

Typically $200

I just opened a electric bill account on 12/4/18 when will my first months bill be due. Or the time period it goes by?

Yamilex Patlan | Oct 12, 2019
Judy Litalien | Oct 12, 2019

It depends on your address. The city is divided into 20 billing cycles that bill on different days.

whats my identification code

Tolu Badejo | Oct 12, 2018
Emma Sutherland | Oct 12, 2018

Your Driver license # or ID

My power is out right now and the city of garland continues to hang up on me.... why?

Jennifer Colvin | Oct 12, 2018
Robert Throckmorton | Oct 12, 2018

The city of Garland is not going to help they have in Monopoly they don't care about you

What is a code they are asking for to pay your utility bill on line

Sabrina Hood | Oct 12, 2018
Aime B. | Oct 12, 2018

Your DL number

Why is the water bill so extremely high, pay more for water than electric.

Alieta Willis | Oct 12, 2017
Edith Barnes | Oct 12, 2019

A water leak, including a running toilet, shoots the bill high. Check all your faucets and toilets. When that happened to me my water bill was over $500. Save your repair bills and take them to their offices on 5th Street. Not where you pay your bill. They can make an adjustment to your highest bill.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places