West Herr Acura

Karen Walter

Jeff was thoughtful and listened to my needs. He made buying a car as painless as possible.

Monica Shepherd

Great customer service as always.

Mary Reilly

I had an unexpected problem. Despite a full Saturday schedule, the problem was corrected and my car was returned to me within hours. Mark was polite and understanding. I would highly recommend West Herr Acura.

Dom Diloreto

Mark Banas strikes again. He's a Service Consultant that sees the big picture = the overall customer experience and developing loyalty! West Herr Acura you are fortunate to have Mark. He goes the extra mile to talk about my car's metrix, doesn't try to "sell me" something I don't need, but always mentions other services that can truly benefit the performance and dependability of my vehicle. In a world that has become accustomed to poor customer service, Mark is the gold standard in excellent service. Thank you Mark!