UPS Customer Center

Category: Shipping and mailing service

Address: 700 Electronic Dr, Horsham, PA 19044, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 8–11AM

Tuesday: 8–11AM

Wednesday: 8–11AM

Thursday: 8–11AM

Friday: 8–11AM

Saturday: Closed

Reviews

sarah velez

Oct 5, 2022

What is their local phone number??? Not the 1-800 smh… dropped a package off last week in a drop box and it’s still sitting in the drop box. No driver is picking the packages up. What’s up with that UPS?! No, I don’t want to call you 1-800 number because your international workers are no help. Opened 3 claims already and they just say wait for a call… here I am one week later still waiting.

Lisa Burton

Oct 2, 2022

They are open some in AM and late afternoon if you need their services.

Gorillaz 2D

Sep 22, 2022

Please use Amazon or FedEx instead. Make those companies millions.

Codi Marie

Sep 2, 2022

Does anyone know the HORSHAM, PA UPS number??? I’m trying to call them bc I get no where calling the regular UPS number.. also don’t want the generic response to this review that I should reach out to UPS on social media... I did that as well and THEY DIDN'T DO **** either... why isn’t the facility number listed here on google?? By the reviews that’s the only way something gets done. My package was supposed to be delivered on 8/12. It has been sitting at this facility since 8/12 not moving. I really don’t understand how you loose packages!

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Questions & Answers

Does anyone know the phone number of the horsham office? The 800 number does not help me

The Evasive-One | Oct 12, 2018
Shante Currie | Oct 12, 2018

The 800 number is all I know, sorry I couldn't help.

Why does it take over 17 hours for them to update their system??

BeanBag Money (Devin) | Oct 12, 2018
Howard Alexander | Oct 12, 2018

Laziness.

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Who's the supervisor

daniel lewis | Oct 12, 2018
gerald townsend | Oct 12, 2018

They have many supervisors. Which department

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I need to send a firearm out for warranty. Does this location accept Firearms shipment?

Dnyce V | Oct 4, 2022
UPS Customer Center | Oct 4, 2022

We do ship this. Come on down and let us help you with your shipping needs!

People are using my home address as a returns department for an Amazon vendor, shipping using UPS, is there a way to prevent this?

jb | Feb 13, 2022
UPS Customer Center | Feb 13, 2022

Hi there, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

How do i get a hold of someone there. They said my package was delivered on friday. I was home all day no one came. Cant file claim because i dont have seller phone number

brenda morgan | Nov 15, 2021
UPS Customer Center | Nov 15, 2021

Hi Brenda in order to provide you further assistance, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

I need to reach the Horsham Facility. I shipped to large duffels to my sons college and one is missing. The last update was it was last tracked to the Horsham Facility. The bag is clearly labeled, has several tags. How could this happen?

Andrea Bloch | Oct 11, 2021
UPS Customer Center | Oct 11, 2021

Thank you for reaching out. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

I want to stop a package from being handed over to the post office because it was supposed to be delivered 4 days ago and now it's not going to be delivered until after I leave for vacation. Customer service has been no help. How do I get in touch?

Brittnay Tilley | Oct 11, 2021
UPS Customer Center | Oct 11, 2021

Brittnay, Thank you for bringing this issue to our attention. Allow our team to look for the available options. Please, Private Message or Direct Message to one of our other social channels: Facebook @UPS or Twitter @UPSHelp. -Jaime

Will my item ship faster if I bring it to the UPS facility in Horsham or if I ship it from Staples?

Jim Cole | Oct 11, 2021
UPS Customer Center | Oct 11, 2021

Jim, the package can be processed faster in our hub. -Jaime

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Is Horsham facility having problems keeping good workers? I see alot of bad reviews for that location.

Albert Douglas | Oct 11, 2021
Tim Cleary | Oct 11, 2021

Just a shortage of staffing because of covid. Most people that apply don't make it because they aren't cut for loading. I've had no issues personally. Solid workers

has shipping stoped today and when will they resume

thomas myers | Oct 11, 2021
Dain Jerez | Oct 11, 2021

The Willow Grove/ Horsham PA Ups Customer Counter has Monday Hours 4 P.M. -8 P.M. You can always go to a UPS store or UPS.com and schedule your package for pick-up from home or business. There is a UPS store in the Lowes & Sam's Club shopping center. It's located in front by the T-mobile & Mellon Bank.

Is this place actually closed on Thursday? I have a very important package that was supposed to come today but it rescheduled to tomorrow last second? Plus now I’ve requested to pick it up but no one have called me yet

Jason Tran | Oct 11, 2021
UPS Customer Center | Oct 11, 2021

Greetings, please private message us. We can review the matter. Send us your tracking number full address, and phone number. — Tom

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I had 12 packages that were supposed to be delivered to Hazel Township. I sent them on September 26th and they have been sitting in the Horsham Hub ever since September 29th. Today is October 25th. I paid alot of $$$ for 3 day shipping wth???

Chi Chi | Oct 11, 2021
UPS Customer Center | Oct 11, 2021

Hi, If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

im calling headquarters... if my package is not available to me today.. does anyone know the manager or someone in charge here so they do a infestation on this place? bc im sure they stealing or something everyone should not be talking about the ame

Nellie “2 REAL” Santiago | Oct 11, 2021
UPS Customer Center | Oct 11, 2021

We apologize your experience at this location did not meet your expectations. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

I am looking to speak with someone in the benefits department. Do you have a number?

Lori Jefferson | Oct 11, 2020
James Reed JR | Oct 11, 2020

No

My package was expected to be delivered on 7/16 but it seems to have fallen off of the conveyor somewhere in the Horsham facility. It’s a small package. Today is Saturday. Is it too much to ask to keep someone close to the phone on the weekends?

Bradley Adcock | Oct 11, 2020
Donnell Brown | Oct 11, 2020

Man my package has been there since 7-6-20. I can’t contact anyone at all to figure out what to do

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how to arrange pickup

camille diienno | Oct 11, 2020
Trucking with a company man Trucking with Matthew | Oct 11, 2020

U have to call the 800 number and the next day UPS WILL HOLD the package for you

i HAVE A PACKAGE THERE CAN I PICK IT UP THERE INSTEAD OF 7823 REVERE ST PHILA PA. 19152 I WORK IN HORSHAM

Carmela Principato | Oct 12, 2018
Jennifer Hale | Oct 12, 2018

Yes

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