Hampton Inn & Suites Mt. Juliet

Linda Brodsky

We stayed here going to Kentucky and then on our way back home. This was not a good experience with a Hampton inn. As an avid traveler and Hilton honors gold member, I found this to be one of the worst Hampton inns I’ve ever stayed at. I have many issues but will highlight just a few…the front desk girl was not friendly at all. She seemed bothered that we needed something. And it wasn’t just one time too. Upon checking in no snacks or water offered. I had to ask and front desk girl seemed annoyed. Room smelled like stale smoke. Floors were filthy in room. My grandsons feet were filthy just walking around the room. The pool was cloudy and gross on our way to Kentucky. The whirlpool was a huge hole being repaired with just caution tape around it. On the way back from Kentucky the pool was closed. No microwave in room. They are in EVERY room I’ve ever been in with Hampton inns. I called front desk to inquire and they said they don’t come in standard rooms! The phones were absolutely disgusting. I had to call the fro t desk using speaker phone because I didn’t want to be near it. There’s also no towel racks for hand towels and no hooks on the luggage dollys. This hotel needs some major cleaning and fixing.

Tom Medlock

First room we got the AC was rattling so load you wouldn't be able to sleep . Moved us to another room a suite which was a room with a broken down sofa and a coffee table. The toilet handle was broken ! Went to breakfast next morning. Terrible breakfast. Something called an omelet was cold, breakfast potatoes were not cooked . Complained to kitchen attendant and was told that's the way they were told to cook them. I have had much better rooms and breakfasts in $ 80.00 hotels . Save your money and go some place else.

Patrick Naum

When my mom’s cousin came to visit us and we couldn't find a hotel everyone was full. This hotel was our last hotel near us. Luckily they had a room. The staff was so nice. The room was so nice and no one near us was loud or annoying. Their breakfast tasted good .

Evelyn Debossan

The staff was so nice to me that I wish I could stay at the hotel forever. My room were very quiet e clean and I loved my view. I’ll be coming back soon for sure! 😍