Pizza Hut

Rebecca Fee

Tonight (12/19/2021) I called an order in at 7:10pm. When they answered, the girl said “Please hold!” and slammed the phone down. You could hear all that was going on in the store. I was on held for 3+ minutes. When the girl was ready to take my order she kept interrupting me, talking to others as she was taking my order, and laughing before getting the order. She didn’t repeat it back but kept adding “chicken wings,” and “bbq,” but that was not what I had ordered. That I could handle but none the less, rude. I wait 30 minutes before going to the store before work and getting my “Family Size Chicken Alfredo Pasta & breadsticks,” simple right? I go in to get my order and the girl starts yelling at one of the other employees saying “Oh my god! Bruh you don’t read! It says FAMILY. You need two!” She shoves the ticket at him and then laughs. The only employee worth their salt at that establishment, Bobby Mincey apologized and offered to refund my money or make the other one. I asked him to refund my money, that I don’t have time to wait again. He was very professional and polite while the other workers did not seem to care. I have tried multiple times to give this particular Pizza Hut a chance because I’m not a hard person to please. I order simple things BUT this place just does not care about what their customers think anymore. The staff just acts…crude and they act like they don’t want to be there or work. I’m just done going there and spending money. I’m sure majority of Soperton, GA feels the same.

Nikki Adams

My strongly agree was from several factors. My order was exact, hot, and delicious. I placed the curbside pickup order online, called when I got there and they brought it out within 2 minutes. The young man who carried my order out was smiling and most polite. He recalled my order to me and in which boxes when putting in my truck without having to look again at the receipt or inside the 3 boxes. Overall exceptional service.

Judyann Phillips

Mine was a call in order The man that took my order was knowledgeable of their menu the prices everything I asked he readily answered! Great pizza and good service!

Matt Mchrath

Very unimpressed with the store They have absolutely no menus on the wall to tell you what their products are what they cost the employees have no idea what specials are running. Ordered a medium 3 topping pizza cost me $17 turn around look online and they have a large 3 topping pizza for $10 It is very sad when you can go to a gas station and get the same pizza cheaper