Firestone Complete Auto Care

Flor&familyvlogs

Love it

Ebone Dobson

They were caught in a lie this Saturday I had a blow out and coasted us to this location. Instead of 2 tires I get 4 new ones. I took photos of the tires and left after I photograph the tires at 2:07, at 4pm they called me saying they can’t balance all 4 due to the center cap not coming off of the tire that was damaged and how it was stripped somewhere else. I go back to the store and now the manager has left for the holiday and now I got to leave the truck til Tuesday. I walked around the car again and then showed before photos and the staff agreed that these photos from 2:07 are indeed different and it had to have happened in their care but he wasn’t the manager to make any shots. So I have to be inconvenienced instead of them trying to get their damaged screw out so that I may get the tire balanced. I’m so upset about them shifting blame into others but I hope there can be a simple resolution for the shops neglect and negligence while taking out the screw. This is a show car, and the rims are brand new from Summit racing in Arlington, I’m hoping they can resolve this matter without them damaging my vehicle further. Honestly is the cornerstone of a buisness

Q Reed

Service A1. Towed car in fixed my car when they said and even gave me credit to pay for my repairs and parts.

Leah Tharp

Fast service. Good work on my tires.