Bonefish Grill

Julia Mattison

My sister and I, along with my daughter, took my mother here tonight for a late Mother's Day gift. The food was excellent. However, our server, Kyle, was phenomenal. He was extremely attentive. He had a fabulous personality and a great sense of humor. He did a wonderful job and made my mother's meal excellent. Thank you!

Momma B

So disappointed. My sweet family made a reservation here at my request for Mother’s Day. Unfortunately we ended up walking out and going elsewhere. When my husband made the reservation he had requested outdoor seating when they asked where we would like to sit. Upon arrival the request was ignored and they stuck us inside near the bathrooms. When we asked to change we were told they had to check first and they only moved us over a booth. We are only a family of 4 so we are not a large party. Despite this we were excited and sat to look over the menu. I have a soy allergy which is a common allergy. Upon arrival we informed the waitress and all she said was she didn’t know what I could have. We arrived at opening so there were only a couple other people in the restaurant at that time. She told me to look at the menu and she would find out. After waiting an excessive amount of time our waitress returned and asked if I knew what I wanted. I was completely thrown off thinking she was going to return and let me know my options as most restaurants do. I let her know what I was thinking about and she ran off. Another long wait later she returned to inform me the item contained soy but offered to alternatives. At which point I asked to speak to the chef. We had now been in the restaurant 40 minutes and not ordered any food. At this request she responded with “our chef is too busy”. This was the point where I said okay thank you we will be leaving. As we were grabbing our items the manager arrived and blocked me into the booth so I could not get up. I do not believe that was his intention but it made me incredibly uncomfortable. He continued to say that the waitress had only asked about a singular item making it to seem it was my fault that we had been there for 40 minutes and did not know what I could have from their menu. The manager offered to assist with finding options but at that point we had already been made to feel a large inconvenience and incredibly uncomfortable in the restaurant. Sadly we will not be returning.

Ashley Whitener

We visited this location to celebrate a birthday with friends with a large group. Our server was very attentive and took excellent care of us. Unfortunately, the kitchen had an off night and I found crab shell in my entree which kept me from wanting to eat my meal. I hesitated to contact the restaurant but ultimately decided it would be best to make them aware of the issue. The manager, Rachel, was eager to offer a gift to bring us back to the restaurant and also assured me that she would resolve the issue. To me, customer service is the most important thing in business and she definitely served me in an attentive manner. We will be back to have a better experience!

Teresa Elliott

The fillet was one of the best I’ve had! It was my birthday and my son treated me. So salad potato shrimp fillet cheesecake with raspberry topping. ALL so good.