Address: 8717 Governors Row, Dallas, TX 75247, USA
Phone: +19729867677
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Evelyn Bailey
Would rate zero if possible. 1st contacted them Feb 2021 for water damage due to freeze. Kitchen tear down & POD packup conducted by Servpro team from CA. House contained asbestos which had to be removed. Contacted Servpro of N Irving to complete rebuild on 7/2/21. Received estmate 7/22/21. No work started & many phone calls later a new inspection completed 12/2/21. Finally received new estimate 4/11/22. Discussed estimate with Taylor 4/15/22. She was to revise estimate but wanted us go ahead & sign the contract . The contract showed the unrevised dollar amount. RED FLAGS - VERY UNETHICAL. Taylor never contacted me again or submitted the revised estimate. My last contact with them was 7/6/22. Very unresponsive, most phone calls not returned. They had more than a year to complete the work & did nothing. If they didn't want the work they should have said so. I changed companies & the work is being done now. In reading response below I can provide dated details of attempted contacts & conversations. .
Kara Blevins
Servpro took care of my house when I couldn't. I had 3 rooms full of mold. They came out and took care of it professionally. Ronal and his crew took care of it and 2 days later the smell was gone. Thank you for helping me out in this hard time
molly hunter
Servpro Crew answered my call in the middle of the storm. They were great in customer Service. They came to my house and took care of the flood as soon as possible. It was very cold inside my house because the electricity was out. The technicians got the work done and explained everything they were doing. They completed our job start to finish with no complaints. They worked with my insurance adjuster every step of the way! Thank you Servpro!! We finally get to move back into our home!
Paty SAN
My AC leaked and flooded my house. Servpro arrived on time to save my base boards and walls from being replaced. They used the equipment necessary to help save our house from water damage. They were considerate and work around my schedule. We had to change our floors because they were hardwood, luckily we have new floors. I hope I never have to go through this experience again but if I do I will not think twice about calling them. My stressful days become easier because of their accessibility. Thank you for helping us!
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They are right off of I-35 nd Empire Central.They are an awesome company.I worked for them temporarily for a week and they paid well and treated me like family.They are very professional and so good with the customers.I give them 5 stars.
Yes! Our mold inspections are free during regular business hours Monday through Friday. Call us any time to schedule. Our 24-hour line is (972) 986-7677.
Indeed.com and apply with them please.
Yes. We are a full-service cleanup and restoration company, and the last part of many of our projects is reconstruction. We also offer improvements and renovation.
Yes, we accept all insurance claims. Each of our clients who uses an insurance claim is assigned a Project Coordinator to help them process their claim from start to finish.
We are open 24-hours a day, every day of the year, and dispatch from our office in Dallas, Texas. We typically arrive anywhere in the Dallas Fort Worth Metroplex in less than two (2) hours.
We provide the following services: water damage restoration, fire damage restoration, mold remediation and mold removal, reconstruction and repairs, textile and clothing cleaning and sanitization, decontamination including COVID-19 cleaning, carpet cleaning, air duct and HVAC cleaning, graffiti removal, and trauma and crime scene cleanup. We are open 24-hours a day, every day of the year, and we accept all insurance. Service can be requested at any time for emergency needs or as a pre-scheduled cleaning or appointment. Our office is located in Dallas, Texas, and we can arrive within minutes to most locations. Our service is available for Dallas, Irving, and anywhere in the DFW metroplex and North Texas.
Estimates are free when an inspection is scheduled Monday - Friday between 8:00 AM and 5:00 PM. Call us anytime to set up an appointment.
Yes, we provide COVID-19 cleaning and decontamination services. Our technicians are amongst the most experience with over 2.5 million square feet of decontamination after positive Coronavirus diagnosis. Our procedure is trusted by the United States military, first responders, local municipalities, airports, schools and daycares, medical facilities, and many businesses and families. COVID-19 decontamination service is available 24-hours a day in Dallas, Irving, and surrounding North Texas communities. Call for a free estimate.
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