Clothes Mentor

Category: Women's clothing store

Address: 154 Roosevelt Rd, Villa Park, IL 60181, USA

Phone: +16308327100

Opening hours

Sunday: 12–6PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–7PM

Reviews

Des H

Oct 2, 2022

I had asked my husband to bring in my designer bags while I was at work. He told me they were denied for being worn down. They were not. I’m not going to go into details because I see that this is a common issue mentioned by others in the reviews. I will try a different store.

Holly Kapsalis

Sep 27, 2022

I have never attempted to sell clothing here so I can only speak to my experience shopping here. I’ve been a customer for several years now and they have an incredible selection of high quality clothing, bags, shoes etc. in impeccable condition. Over the past few years they’ve shifted to carry more designer clothing and better brands which is amazing. Most of the time I emerge with several amazing finds! It is a clean and organized store. The only reason I gave it 4 stars out of 5 is that the sales associates are pretty unfriendly. Several years ago I found their staff to be wonderful and kind. Lately I have found them to be very cold and unhelpful. I understand COVID has been tough and they’re likely very short staffed and stressed so I will give them grace, but I wish they created a more welcoming environment for customers.

Lauren

Aug 28, 2022

Came in this store to sell some used clothing. I had previously sold a few items here a few years ago.. A lot has changed since then, the lady working the front desk had a very passive aggressive attitude with me. When I walked in the store it was very empty. Only two customers came in actually. Before I could sit my clothing items down she said your items probably won’t sell here very well. After waiting a while for her to start sorting through the items, I saw that she was barely even looking at my clothing. I definitely felt like I was being discriminated against and I will never step a foot back into this store again. Terrible and nasty customer service.

Monica Ceja

Aug 8, 2022

The clothes are branded and in good condition.

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Questions & Answers

Do you buy plus size dresses.

Ernestine Motley | Oct 12, 2017
Clothes Mentor | Oct 12, 2019

Of course! We carry and buy sizes 0-26

I hv 2 coats i d like to sell u. One is a short imitation blk mink jacket w hood, elastic sleeves, zipper closure, mint condition. The other is full length rabbit, elastic sleeves, mint condition. Both hv hardly been worn. Do not need, moving to Fl.

Lucie Altier | Oct 12, 2017
Clothes Mentor | Oct 12, 2019

We would love to take a look! Typically we do not purchase real fur as we can not come store it properly.

What are the Covid safety practices like here?

Anonymous | Oct 11, 2022
Clothes Mentor | Oct 11, 2021

Hello! Thanks for asking. Aside from the normal mask requirements and social distancing we have available hand sanitizer, sneeze guards, sanitizing of all incoming and tried on items, sanitizing every fitting room between each use (only 2 of 4 rooms being used for distancing) We also check employees temps when arriving for shifts and require all brought in items to be freshly laundered, neatly folded and in a hard sided plastic container so we may sanitize that as well. We are still limiting the number of people allowed to shop in store at a time and we offer paid shipping or free curb side pick up!

Are you interested in new capris

Georgeann Georges | Oct 12, 2019
Clothes Mentor | Oct 12, 2019

Thanks for inquiring! We do buy all seasons all the time, all day, everyday. All items need to be freshly laundered, in great condition and current styles and labels from the last 1-2 years. We do stick to women’s business casual, better brand and designer items with above criteria. If you should have any other questions, please give us a call at 630)832-7100. Thanks again and hope to see you soon!

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Do you buy shoes?

Elena Salas | Oct 12, 2019
Asia Womack | Oct 12, 2019

Yes. They have good, variety and conditioned shoes

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Hi I was pregnant and some of my clothes I wore before I was pregnant don’t fit me anymore such as jeans, shorts, shirts, sweaters, some dresses I was wondering if I could just bring everything I have so you guys could take a look?

Emily Montes | Oct 12, 2019
Clothes Mentor | Oct 12, 2019

Hi Emily! We are looking for women’s better brands and designer items that would have been purchased from the original store within the last 1-2 years. Trending items that are in ready to wear condition. We always look at all seasons, all the time and we buy items all day, everyday! Hope this helps and we hope to see you soon!

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do you buy vintage style mint condt coach purses?

Viola Patterson | Oct 12, 2018
Clothes Mentor | Oct 12, 2018

We will always take a look! It depends on the style and material. Please stop by anytime! We look forward to seeing you!

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