ONIT Home

Category: Home help

Address: 2701 Brown Trail Suite 200, Bedford, TX 76021, USA

Phone: +18339191900

Opening hours

Sunday: Closed

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 8AM–5PM

Reviews

Haofeng Tang

Oct 3, 2022

First time use the business, but the professionalism of sales, quality of the installation work, and prompt response to customer request, are impressive. Would highly recommend.

Courtney Concannon

Sep 16, 2022

Everyone is so helpful! Great service!

Khaleequr Rahman Mohd

Sep 9, 2022

I usually don't write reviews. But kind of service I have received got from ONIT made me write one. To start with installation, they messed up my sprinkler system and I had to repair them on my own. Secondly they have damaged my kitchen sink which was just months old. Very very unprofessional. Thirdly, I was never informed that my water pressure will be dropping drastically after water softener installation, which was not the case with my other friends who had them installed in back garage as well. Not only me, I had another friend who used their service has faced similar situation. Underground wiring broken and he had to spend 1000$ for it. Hope this helps in making your decision. Update: I got a call saying 'We understand your concerns and will be addressed in 20 mins and we will do the reinstallation for improved water pressure' and now I see response saying it was informed to me about this. Sprinkler wiring which is shown in the picture clearly was broken by the installation team, its clearly on the place where water lines was dug. Lastly, My kitchen sink issue, I never raised it because I thought it was honest mistake of installation guy but going by count of negligent mistakes I had to bring it up. Yes I tried customer service, "my supervisor is looking into your requests". If you are not ready accept your mistake please don't apologize.

Cole Bulloch

Sep 8, 2022

Tracy was very helpful in getting my new panel setup. She did an excellent job!

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Questions & Answers

Can I transfer my Security Alarm contract to a new home I am buying in another state ?

Kelvin Nurse | Oct 12, 2018
Heather Westfall | Oct 12, 2018

Yes

Does anyone else have issues with video not working or being severely delayed on their cameras outside? Does anyone else have a video doorbell that doesn't work? Does anyone else have a garage door opener that doesn't work? This system is garbage

Matt Bourbon | Oct 12, 2019
Rhonda Dickson | Oct 12, 2019

I finally got a good phone number to call for the doorbell app... I actually texted back and forth and they helped. Maybe that would be helpful for you? Let me know and I will give you the #

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