Public Aid Department

Category: Social services organization in Chicago, Illinois

Address: 915 E 63rd St, Chicago, IL 60637, USA

Phone: +17737535200

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Tawana Bond

Sep 25, 2022

Wemt to get assistance.

Beautiful J

Jun 18, 2022

It's much clearer now not that many people's since no one really know they're back open but I think everyone should have more smiles and better attitudes life is great no need to frown but on packed days it takes too long unless it's something small like a printout

Tonjarae Ware

Jun 30, 2021

The office is currently closed. It states due to covid.

Janeen Robinson

Dec 28, 2020

It is a horrible experience! I took my daughter there on my off day she was there for 8 hours that is terrible! The security guard was the only one person that was nice! If there job is to encourage the people not to be or rely on assistance than they are doing a great job! The supervisors are worse! I suggest to my daughter to get a job and rely on self!

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Questions & Answers

Why dont nobody answer the phone when you called them

Mark Ballard | Oct 12, 2019
Carey Smith | Oct 12, 2019

Yes i do believe that they're under staffed!! But i can really say some of the caseworkers are so very nice and understanding for your need!!...that always a good thing.

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THEY AIN'T GOT NO OTHER NUMBER??? THEY BE ACTING LIKE THEY DO NOT HEAR THAT PHONE❗

Anttasia Hunter | Oct 12, 2019
Anttasia Hunter | Oct 12, 2019

I NEED THAT NUMBER CAUSE IF I GOTTA GO UP THERE IMMA TREAT TF OUT OF THEM❗

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I had an over the phone interview scheduled yesterday and they didn't even call.. I called them several times and they hang up.. Who can I contact to report them?

Sarah Webster | Oct 12, 2019
Mittie Moore Collins | Oct 12, 2019

Yes

Do you have to go to the office closest to your home

Estraleta Jones | Oct 12, 2018
Mesha Hollingsworth | Oct 12, 2019

No you don't because i stayed way in dolton Il and still went to this office so don't let them fool you

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Are they back open in person

Maytte Vazquez | Oct 11, 2021
Gwendolyn Griffith | Oct 11, 2021

No

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Is the public aid office open on memorial day

Debra Owensby | Oct 12, 2019
Renee Brimage | Oct 12, 2019

I don't think so

Why don’t they never answer the phone??? Ever! I been waiting 2 months to hear something about my case .. so I had to call Springfield to get answers.. and to find out they didn’t even get to my case. So I called again no one answers but th

Venica Cody | Oct 12, 2019
John White | Oct 12, 2019

It's difficult to answer the phone when customers are already in the office for the same issues you may already be experiencing. It may be easier for you to create an account online to manage your benefits and to answer some of the questions you might have. It may not solve all of your problems, but it's a start.

How long do I receive food stamps before reapplying

Reginald Brown | Oct 12, 2019
Latoyakey Sanders | Oct 12, 2019

I don't know. But I do know that you will be there all day until they call you. So when they do call you then you can ask them.

Im try to cur off my link card now

Johnny Appleseed | Oct 12, 2018
Diane Childs | Oct 12, 2018

U can go down there and tell them u dnt want link anymore the following month u would be off

Is there parking available?

Amy Taylor | Jun 13, 2022
Shana Dailey | Jun 13, 2022

Yes..I parked on the side because I wasn't sure..There is parking on the front tho.

Are they open

shosanna cunningham | Oct 11, 2021
[email protected] Solomon | Oct 11, 2021

Who has a question for me and what is your Question.

I have to apply/transfer my public assistance case and this is nearest me. I'm not from Chicago, can I apply/transfer my food assistance case from the office the case open with at this location or do I have to go to the original office?

Breona Roddy | Oct 12, 2019
John White | Oct 12, 2019

If you are from another state, you must cancel your case first before you can receive benefits in IL. However, if your case is in the State of IL, you may transfer your case to the closest local office if you'd like.

Why they answer the phone some people dont have bus to get there

Somailla Green | Oct 12, 2019
Rosie Marshall | Oct 12, 2019

You have to go in or go through the website ABE Illinois and setup or sign in to your account. If you email them through the website they will respond before you get through to someone on the phone.

I didn't get my link for March I have tried several times to call and they keep hanging up what is a good time to go up there

Ahmirah Anderson | Oct 12, 2019
Latoyakey Sanders | Oct 12, 2019

Just go out there. Even though you will be there all day. Until the guard 💂 decides to call you number after you came in

Do yall have cedar there

Gloria Keller | Oct 12, 2019
Diane Childs | Oct 12, 2019

Yes

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Can I come up there to get a new card instead of ordering one

Takyha Johnson | Oct 12, 2018
Paula Hickman | Oct 12, 2018

You use to but the office has changed its policy

How do I get bus cards I receive good stamps and medical also attend physical therapy 3 times a week for the next six months

NASTYNELL DAVIS | Oct 12, 2018
Diane Childs | Oct 12, 2018

It hard but if u asked ur case workrr theu can more assist u or u can go to the ministry that give out free clothes food they can help u also

Goodmorning i need to transfer my case can i come to the office?

Latoya Brown | Oct 12, 2018
Renee Brimage | Oct 12, 2018

Yes u can

How can i get a new medical card

jaron casey | Oct 12, 2018
Anttasia Hunter | Oct 12, 2019

1800 WHAT??? CAUSE I'M VERY PISSED I HAD INTERVIEW AND STILL AIN'T GET IT

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Which day is the best to go there?

Tony Dockery | Oct 12, 2018
MyHeavenlyFather 75 | Oct 12, 2018

It doesn't matter what day of the week you go, because everyday is crowded. So there is no best day to go.

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How can I get my case number

Danielle Hurst | Oct 12, 2018
L Williams | Oct 12, 2019

Go to the website you applied on and log into your account

Can you get a replacement link card at the office or do it come in the mail?

Shadarr Veal | Oct 12, 2018
Carlite Dishmon | Oct 12, 2018

At the office

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Change of address on line can i do it . very hard to reach people on the phone. No one hardly answer the phone. Move out of state try to reach public aid office no one never pick up the phone. Why i will never no? Business ?

dorotha white | Oct 12, 2018
Carlite Dishmon | Oct 12, 2018

U have to go there they dont ever pick up their phones

How do I close my case if I no longer stay in Chicago

Shamyra Russell | Oct 12, 2018
Scotty Gang | Oct 12, 2018

What number did y’all call to talk to them

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I had a baby on Aug 4,2017 in I'm trying to put her on my case with me no body is answering the phone so I need some help

Adriana Lee | Oct 12, 2017
Cheyenne Murphy | Oct 12, 2017

U have to go down there they won't answer the phones

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