UPS Customer Center

Category: Shipping and mailing service in Dallas, Texas

Address: 10155 Monroe Dr, Dallas, TX 75229, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 10AM–6:30PM

Tuesday: 10AM–6:30PM

Wednesday: 10AM–6:30PM

Thursday: 10AM–6:30PM

Friday: 10AM–6:30PM

Saturday: Closed

Reviews

pavan kodali

Oct 8, 2022

The ups driver is terrible. He has lost my wife’s packages so many times. He either leaves the packages on the parcel locker room floor or places them in the wrong lockers to where someone else takes it! He expects Savoye tenants to turn in lost packages they received by accident but that rarely happens since folks are dishonest. The driver never takes accountability for anything! Why is this guy not fired yet? I questioned him about the lost packages and he acts like he doesn’t know what’s going on. He is always on his phone and not paying attention to his tasks. This guy is completely incompetent. Please fire this guy ASAP. If everyone is saying the same thing about this guy then that should tell you something. And don’t let me get started on the ups customer service. The agents you talk to aren’t even in the USA. They seem to never know what’s going on or they have bad attitude’s. I’m sick and tired of having to deal with foolish individuals . You people cant even do a simple job!!!!!

earthzen

Oct 8, 2022

I have only used this location to return items, however I've always encounter decent customer service.

Dalton D

Oct 5, 2022

Didn’t even knock or ring my doorbell, just left a note saying “we missed you”. Now I have to wait an additional day for an urgent package. If I had a choice I never would have used this disaster of a delivery company

G subramanyam (Author)

Sep 28, 2022

They are super quick in response to package pickup or delivery services when visited in person. This is excellent. But if you have to get a package delivered to your address, they mislead with incorrect information updates on the tracking number.

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Questions & Answers

Do not work at this UPS . They are very unprofessional and will mess up your money . And so unorganized

Sidnee Hardin | Oct 12, 2018
jimmy english | Oct 12, 2018

I didn't have a problem getting my stuff

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does anyone have respect & not lie that works for UPS anyone actually do their job deliver a package when they have no reason not to say they attempted no door tag oh wait there is video cameras no one recorded but they have a job

P Wilson | Oct 12, 2019
Susan Bentley | Oct 11, 2020

NO SUCH THING!!!

What's the direct phone number to this location. The number that's provided here, no one ever answers the phone

Keyshawna Breedlove | Oct 12, 2018
Judy Chandler | Oct 11, 2021

They give you the April bout connecting with an agent but you never do. Then it hangs up on you.

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What's dicrect number too ups

Adoins Bey | Oct 12, 2018
Bald Guy | Oct 12, 2018

See Billy. Ha

How do i apply for ups. Wjats the website

Ruben Powell | Oct 12, 2017
RaeLyn Brummell | Oct 12, 2017

upscareers.jobs That location is always hiring. Good luck!

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is office open today?

Praveen Jaiswal | Sep 11, 2022
Garland Stark | Sep 11, 2022

Probably

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Does anyone have a direct phone number to this location? I am trying to get my packages returned and apparently, in order to get them returned, the UPS customer service rep says they need the authorization of the facility. No one answers the phone!

Julio Martinez | Oct 11, 2020
juan salazar | Oct 11, 2020

Why you not going in person is open montfort street is open

Where can I go to apply for a warehouse job

Sparkle Cook | Oct 12, 2019
luis mayo | Oct 12, 2019

https://www.jobs-ups.com/

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I'm trying to get in touch with someone there I got hired yesterday and no one told me what to wear! ?

RC Comedian Entrepreneur | Oct 12, 2019
J B | Oct 11, 2020

Wear anything that u domt mind getting dirty and steal toe boots or work boots

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Is a notary at this location?

Jonathan | Oct 12, 2018
Joshua Sewell | Oct 12, 2018

And even if there was, you probably would have to wait 30 min before someone asked if you needed help....

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What is a good fax num for them for proof of Employment

Monique Rice | Oct 12, 2018
jimmy english | Oct 12, 2018

I don't know the number

can i drop my parcel here

EverestCellularParts LLC | Oct 12, 2018
Snowlandria Thomas | Oct 12, 2018

Yes u can

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Were can I pick up my check or where can I call to know where my check is

Alejandro Sanchez | Oct 12, 2018
jimmy english | Oct 12, 2018

It will come to your mailbox

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What are the holiday hours on 12/23?

Agnes C. | Oct 12, 2018
AJ Miragliotta | Oct 12, 2018

They're normally closed on Saturdays, but they'll be open from 9a-4p for all the Same Day Will Call PickUps

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I need number too actual hub not automated customer service number. Trying to find when orientation date is. I return for my 4th season .

jesse j sevilla | Oct 12, 2018
jesse j sevilla | Oct 12, 2018

I talked to my coordinator at the time i was working another seasonal job. I already did online part . I need do rest of application i 9 , w2 . This is not my first season this will be my 4th season if I could find a working number to the hub not the customer service center

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