Mountain Mike's Pizza

Nicole Guerra

Pizza was complete raw dough. All they could do is offer me %25 off next order. I even said I could return with it in about 2 hours. So yup, no more ordering from here.

Bri V

Will NEVER be a customer at this location again. 1st - Our 1st visit we told them that someone in our family had a food allergy. Which they ignored and served our family with the item that my family is highly allergic to. This was after a long wait time. After having to wait for a manger they did resolve the concern 2nd - We decided to order again from them recently as the previously experience took place a few months ago. Maybe they were having an off night or was able to provide better training since this has not been our experience at other locations. Welp I was wrong. They arrived 40min after the “promised” delivery time. The driver walked up to the door with no mask and the food was cold. When I called to get a replacement since the food clearly had been sitting out for awhile, we were promised a refund for the inconvenience and a call back when the refund took place. Which neverk happened as far as a call back. I was offered the refund because I didn’t want the same driver to come back as that was the driver that had for the night. 3rd I called back the next day to see if we were still getting a refund or what was the plan, which the young lady went to place me on hold to get a manager but actually hung up on me. Mistakes happen, so I called back. The manager got on the phone and was rude. She asked me “So what happened? What did you need?” I explained the situation in depth and gaveher date and time of the incident. She places me on hold to get approval, I guess. She gets back on to explain the process, no worries since I understand there is a process for these things and I was just wanting an update. I thank her for the information, which she responds, “mmhmm” and as soon as I say “have a great day” she hangs up on me. I’m guessing she was mad when I asked who was able to approve the promised return since her condescending response was “umm the owner”. I knew that, I was asking for a name, but ok. I appreciate “the owner” trying to make it right. Both times we have visited this location we have been met with unprofessionalism and long wait times. I get the food industry can be stressful but why be so rude when the mistake is on your business and I was not being rude to the staff. Customer service definitely isn’t a focus at this location, and I do not plan on finding out again, which we still never received a refund. Time to move on I guess instead of dealing with a rude manager after a week and half.

Pixel 4a5g

Ordered a LARGE McKinley and wings and I got a pizza that was literally just dough and pepperoni. I paid $40+. Plus tip and when the driver came to deliver the pizza I was going to tip again glad I didn't. Not mad, I am curious though; what happened?.

Art Arenas

Customer service is a hit-and-miss. I put up with it since I like their pizzas. However, this time around, I ordered through DoorDash and was extremely disappointed with the low amount of toppings given. I can understand if I’m paying 7 bucks for a pizza... not $17 plus the DoorDash tip. This place it just too inconsistent for me and probably the last time I will order from here.