Ferguson Bath, Kitchen & Lighting Gallery

Category: Bathroom supply store

Address: 4211 Richmond Ave., Houston, TX 77027, USA

Phone: +17136263300

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 10AM–5PM

Reviews

Roberto Leal

Oct 4, 2022

Lots of options if you're planning on a renovation or for any other resason. They have it all and with different price ranges to fit any budget. Worth stopping by to take a look. Only issue was trying to get an appointment and that was frustrating to deal with.

Alex Chen

Oct 3, 2022

I appreciate the service and experience I get from the associates when I come into this store. They definitely do their best to help and I appreciate it when they go the extra mile like Sarah did recently to help me get information on some of their products.

Saumya Sharma

Oct 1, 2022

They have excellent inventory to look at but service is terrible. We have called for appointments several times but they never call back. Very difficult to get a consultant to help you.

Max F

Sep 21, 2022

I was in the Richmond store last week and paired with Sarah Mavad. Sarah mentioned early on she is relatively new, but it never showed. I explained to her I need to find the necessary products for my shower because my plumber will begin the following week. I told her what I was looking for and in less than 24hrs she created a project list based on my conversation. I was pleased with her selections and placed the order with expedited delivery for Monday, the arrival date of my plumber. Thanks, Sarah for your quick response and attention to detail.

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Questions & Answers

How do I send my return?

Ferguson Bath, Kitchen & Lighting Gallery | Jul 13, 2022
Ferguson Bath, Kitchen & Lighting Gallery | Jul 13, 2022

"We recommend using the packaging from the original shipment if possible. Follow the instructions provided with the Return Goods Authorization (RGA) number we sent via email. If you’re using a return label that we provided, print the return label, attach it to the outside of the box, and drop your shipment off at any UPS location. Return labels help us efficiently track your return. If you choose another shipping method, please inform us by contacting customer service. If your shipment will travel via freight (semi-truck, LTL, etc.), then repack all items very well, secure them to the original pallet(s), and prepare them for shipment (we recommend using the packaging from the original shipment). Follow the instructions provided with the RGA number we sent via email. Print the freight label that we provided via email. Do not attach the freight label to the shipment. Use the instructions provided to contact the carrier and schedule your freight pickup."

How to return a defective item?

Ferguson Bath, Kitchen & Lighting Gallery | Jul 13, 2022
Ferguson Bath, Kitchen & Lighting Gallery | Jul 13, 2022

You may initiate a return for most defective items within 180 days of receipt for a full refund. Once a return has been set up and the item has been returned to our warehouse, it will be inspected. If the item is deemed to be defective, a full refund will be applied to your account. To qualify for a defective return, one of the following must apply: Item has a defect that hinders its usability for the purpose of which it was designed Incorrect item was received Exceptions"

Why do you require my email?

Ferguson Bath, Kitchen & Lighting Gallery | Jul 13, 2022
Ferguson Bath, Kitchen & Lighting Gallery | Jul 13, 2022

We use your email to send you a confirmation of the order, and also we notify you via email when your order ships. Rest assured we do not sell any of your personal information including your email address.

Is Ferguson still open?

Ferguson Bath, Kitchen & Lighting Gallery | Oct 11, 2020
Ferguson Bath, Kitchen & Lighting Gallery | Oct 11, 2020

We must prioritize protecting the health of our associates, our customers and our community; therefore, this showroom is honoring appointments only at this time.

Where to go for chrome finished fittigs?

Rosemarie Ericsson | Oct 12, 2019
Marchell Mascheck | Oct 12, 2019

Not sure what you're asking, sorry

Do you have track lighting

A Google User | Oct 12, 2018
A Google User | Oct 12, 2018

Yes

Read More

Does Ferguson’s match prices?

Michael Davidson | Oct 12, 2018
Sylvia Burianek | Oct 12, 2018

How much space is needed between the bottom of a microwave vent hood and a gas cooktop?

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