Diamond Kitchen & Bath, Inc.

Category: Home improvement store in Phoenix, Arizona

Address: 4010 Grand Ave, Phoenix, AZ 85019, USA

Phone: +16022461518

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 10AM–3PM

Reviews

Chris Mahar

Oct 8, 2022

They have our money, but the kitchen isn't done. I paid with a smile. And it was a lot! They told us up front it would be a long lead time, and it was. 16 weeks until install. But then the problems started. We signed the contract January 22nd, it's now August 24th and there's still work to be done. We've heard from them by email. They claim they're going to contact us to schedule the additional work, but no calls have come. We have missing cabinet doors. Cabinet doors that bump into each other. Cabinet door with big gaps between them. Holes cut wrong in cabinets. They mismeasured and had to change configuration on installation day. I used to have space on both sides of my fridge. Now it barely fits in the opening. I'll never be able to buy a larger fridge than the one I have now, because there's no space. There used to be, but not anymore. And there's molding that's mismatched, light against dark stained wood. Some of the slides don't slide smoothly. It's really abysmal, and they're not interested at all in fixing it. Update: They called two days after I wrote the above review. They said there are 41 jobs ahead of ours and it will be about another five weeks. I guess they can handle about 8 jobs per week. Try to not be one of them. Install was April 25/27. Fixes now won't be until the end of September, FIVE MONTHS later. Update: It is now October 6th and the kitchen work is still not finished. The end of September came and went and they still have not called to set a time to finish the work. Five weeks was an inaccurate estimate.

Susan Mumm

Oct 4, 2022

Alex J. at DKB did an amazing job helping us to redo the laundry room in a home we recently purchased. We had cabinets installed above the washer/dryer which he matched perfectly to the existing sink cabinet, and we had a quartz countertop installed above the washer/dryer along with a shelving unit between the washer/dryer. We also had new quartz countertops installed in the master bath. Everything looks great. Thank you Alex J.!!

Jason A. Martinez

Sep 17, 2022

Very professional, helpful and very knowledgeable. Sales people do not seem pushy, they listen to what your needs are. They had a very wide array of choices from colors, styles, etc. of cabinets, sinks, counter tops, etc.

Doug Porter

Aug 17, 2022

Andrew here at the Grand location is a saint for putting up with us, our indecision, and our constant questions. It was incredible to feel like we were dealing with a person and not a sales robot. Diamond's selection and reasonable lead times make them a top-tier solution in the Valley; pair that with the incredible service we got from Andrew, I wouldn't hesitate to recommend them to anyone.

Thanks! Your review is awaiting moderation.

Questions & Answers

How long from time of order can cabinets be installed

devin sharp | Oct 11, 2020
Nicholas Zehrbach | Oct 11, 2020

Devin, thank you for your question, we have a large variety from in stock products to order cabinets. The in-stock cabinets can be purchased and installed typically within a week, sometimes two depending on how busy the schedule is. Our installation staff is In House. We would love to have you to the showroom to go over all the details and get you pricing. You will not be disappointed!

Can I buy cabinet only I want to install them myself?

Brian Sparks | Oct 12, 2019
az jay | Oct 12, 2019

Yes they build and drop off if you want

Do not go to this place...... I purchased cabinets in Jan and we are in March and still have not received the whole cabinets but they will take all of your money and promise you products to be here in 2wks... FALSE

Maria Chavarria | Oct 12, 2019
Diamond Kitchen & Bath, Inc. | Oct 12, 2019

Hi Maria, first and foremost I want to apologize to you, we work very hard to give every customer a 5 star experience and it sounds like that is not the case with your order. I am going to look into this immediately and will get back to you no later than tomorrow. I am curious because we don't have any products that take 2 weeks, we have IN STOCK cabinets that are immediately available or products that can be ordered that take anywhere from 4-10 weeks depending on the manufacture. We will be in touch.

can buy countertops only

Kamal Zeidan | Oct 12, 2018
Ionel Ursache | Oct 12, 2018

Tina Harms helped us with our purchase she was fantastic, we give her 5 stars

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places