Health and Social Services

Category: Social services organization

Address: 1901 N Dupont Hwy, New Castle, DE 19720, USA

Phone: +13022559040

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

Caren Dudley

Sep 28, 2022

Unfortunately leaving a callback number is futile; as well as sitting and continuing to hold. Consumers are simply whisked off to other staff extensions and to no avail still nothing is answered or addressed.

Jay Lynch

Feb 4, 2022

DHSS is hit or miss. It all depends on which Division you’re working with, what they can provide and who you get on the phone or in person. It is a government agency so they’re hindered by State and Federal regulations, so that can be frustrating as not everyone is eligible for the services they provide and the eligibility requirements can be confusing. Don’t be fooled into thinking employees have a cushy state job. They don’t. They’re under paid and overworked.

EB Grizz

Dec 15, 2021

STILL waiting for 4 months for "EMERGENCY" assistance. Called the Governor's office twice and STILL waiting. Apparently my case worker was on vacation when I applied for emergency assistance... so im made to wait to pay my bills.. 4 months and counting!

Shelton Perry

Feb 5, 2021

Service to people in need

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Questions & Answers

How can I transfer to Delaware from , Ph iladelphia.

Carmen Figueroa | Jun 13, 2022
Maria Martinez | Jun 13, 2022

Close your case in PA. You will get a closing letter. Then once you move here. You will be asked for a letter from the person who you're renting from as proof of address or a lease. DE will review your closing letter from PA and request further info and open a case for you in DE. They have you verify some information.

I’ve been living in Delaware for a year now, and I have sister who needs Medicaid, but I don’t know where to go to apply for Medicaid.

Leslie | Oct 11, 2021
flyeagle72 flyeagle72 | Oct 11, 2021

Any state service center

To whom do I direct a grievance to?

Charlene Turner | Oct 12, 2019
Monique Townsend | Oct 12, 2019

Clients can call Customer Relations with any grievances.

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