Burger King

Try calling another BK and ask them for the corporate office number.

Yes they do..as long as shake machine is working...seems to me they are always "cleaning the machine " when I try to order one

Correct! Most fast food drive thru's have a timer system that keeps track of how long the vehicle is at each station. Order menu First window second window. So each has its own timer as you progress through the process time stops until you make it to the end. So example: You pull up to the menu and order takes 2 minutes. This clock stops. Move to first window and pay 1.5 minutes. This clock stops. Get food drive off. Final clock stops. Results are databased and now they can see where they need to improve efficiency. The scam is simple close first window so force customers to pay at the second window and either have you pull forward or backward to kill the final clock. Make it look like you were in an out under 3-4 minutes. Even though it may take 3 times that to serve you. As for the concern about your card don't worry if they want to skim your card it takes about 2 seconds to swipe it with a portable skimmer. If a crooked employee wanted to do that. They could.