Action Urgent Care

Lissie L

Called for appointment. Was set at 2pm for Tele apt didn't get a call so I had to call numerous times only to have to provide my info 30 min past due my apt time. Then had to go through the process all over again for the 4th time then was told I had to do a zoom or face time meeting. After that the front desk person or which ever lady was helping me sends me the link without an ID number or apt time resulting in me having to call fir the 5th or seventh time going through the process again. Mind you I'm in pain. It seems as if my case or apt didn't matter and was left carelessly. I don't think I'll be going to these people again. So over two hours past my apt time and pretty much was just forgotten about without a care.

Gurmeet Singh

Did the telemedicine appointment for my mother and told them to send the medication to the Walgreens at a specific location and sent it to a CVS. The doctor was good but the follow up and attention to detail was poor. Where do you get CVS from Walgreens SMH! I DONT write reviews but hate waiting almost an hour at a pharmacy and then calling action urgent care back and being told that oh yes it was sent to CVS. I WAS LIKE I JUST CALLED AND TOLD THEM THE CORRECT PHARMACY. FINALLY got the correct pharmacy. However the doctor could have told what medication and what pharmacy the meds were going to so that could have been confirmed at the end of the virtual visit so the patient and family members aren't strained for time. Attention to detail "Action Urgent Care" You are medical providers and your customers deserve better. Don't get money greedy and go for numbers and neglect quality. If I could give negative stars I would and I hardly ever leave reviews.

Jennifer Kish Kirkpatrick

What's the point of being open if you're telemedicine only? I have access to telemedicine already. What I don't have is a place to take a splinter out from underneath my fingernail. Thanks for wasting my time.

Sarai Vazquez

I always thought some reviews were fake, but I'm leaving this so you know that this is a real review. I've never had a bad experience visiting Action Urgent Care. Every time I come to be seen, Samantha and Abel are always so nice and helpful. I've never been treated this good anywhere else before and because of them I'm glad to say that I will continue coming for their services. This location has everything in one; a clinic, a pharmacy right next to it with fast services as well, and better yet if there is a wait, you are in Vons and it never takes that long. Please don't hesitate to stop by. They will definitely take good care of you. They truly care about their patients and they're genuine courtesy is rare to find.