Hawthorn Suites by Wyndham Addison Galleria

Colette Miller Starks

Overall my experience was very good. Hotel is older, but huge rooms and the kitchenette is perfect. I was a little concerned as my room phone didn't work and my smoke detector seemed to be missing.

Google User

Very unprofessional and ghetto staff here. Called today and asked to speak with a manager to determine what their WiFi speed was because I’ll be doing business on my laptop. The black girl that answered the phone hung up and stopped answering the phone after I tried calling back several times. I called back about 20 minutes later and she picked up the phone and I asked her why she hung up on me and asked to speak with a manager. The manager, a black male named Nate, wouldn’t come to the phone but just kept asking what I wanted. When I said it was a complaint, he and the girl both started laughing. Then he finally came to the phone I told him that I was reporting him and her to corporate. He responded “I don’t really care”. Then the girl started calling my phone back harassing me and telling me to “pull up” because she wanted to fight. Very unprofessional and ghetto. They both need to be fired immediately. I dodged a bullet. I don’t recommend this hotel at ALL.

Live Lovely

I love going to place when I stay in Dallas area because It has a kitchen and living area and some rooms have divided rooms, but they do need to throw away the couches and replace them with new ones and new carpet and this place would be idea for long trips. But other than that I love staying here the staff is really nice 😊.

Spense Green

I've been in quite a few hotels and I gotta say, this is definitely in the top 5 that I have stayed in. The room is spacious enough. I love the fact that I have a full refrigerator and dishwasher. Now let's talk about that photo, the thong doesn't belong to me or by any of the women that has stopped by. They were put there by the tenets before me. Apparently, the clean up crew didn't look up while they were cleaning.