Fairfield Inn & Suites by Marriott Louisville East

Gia Walker

This was an awesome hotel. Would have given 5 stars. We had 2 rooms. The water pressure in our shower was horrible but the water pressure in our other room was fine. Also...at 8:30am we were sleeping and were woke up by knocking on the door...of course we did not answer right away so they just came right in! Like what?!?!? Assuming it was housekeeping! Then as we are getting ready to leave...at 11:40 another knock at the door...it was housekeeping asking if we were checking out! Where I come from...if check out time is 12 noon....CHECK OUT TIME IS 12 NOON. We should not be bothered before then. Otherwise, great hotel!

Jared Alexander

After traveling all day with 6 kids back from Florida, we decided to spend the night at the Fairfield in Jeffersonville. BIG MISTAKE!!! Upon checking in, the elevator was broken/didn't work. No biggie. Both rooms were filthy, however, we were all tired and needed some rest. We took the kids to the pool, where we found a family that jokingly boasted about using the pool all the time, as they lived nearby. That evening, a group checked into the room across the hall from ours. The instant smell of marijuana infiltrated our rooms. The smell was so bad in the hallway, I called the front desk. He offered to come spray air freshener. WHAT?? It is still illegal in the state of Indiana to possess marijuana and to consume on private property. Think that is bad, just wait. For the next hour and a half, 20+ "different" people came to the same room in short periods of time. HMMMM. At this point we had already pre-paid for the rooms, so there was no going back. It wasn't until 1AM they finally put down the blunt and called it a night. The next morning, the breakfast was completely depleted by 8AM. When we asked to have them refill coffee, cereal, bagels, the lady snapped and said that is all we have. The place is dirty, in a terrible area, and the staff are lacking in their ability to ensure all guests feel safe and clean. DON'T STAY HERE!!!!!

Ingrid Cox

The manager went above and beyond to make sure we got the rooms we preferred. My brother and I live 3 states apart and we were meeting here so it was nice to be able to visit easily. Everyone else was also very nice. The room was comfortable and everything was clean. I would highly recommend this hotel to stay in.

Kelly Cross Sperling

Just arrived and Roderick is the most pleasant person I’ve encountered at check in a very long time. Super helpful and so nice! Room is clean - what more can you ask for?