United States Postal Service

James Gonzalez

They are terrible answering the phone, it rings and rings and rings for a long time and then they hang-up on you. Very bad and an polite.

Maddie Black

I have made multiple purchases from somebody who makes their own custom items. said person then brings up to hundreds of items at a time to be shipped out. i have seen other people receive the same order i made, on the SAME DATE they made theirs, before me. they obviously let packages just sit there. two of mine have been there for over a month. they don’t ship items in order, like i said i have asked others that are receiving their orders already when they placed that order. same day as me. i understand times are crazy right now causing delays, but what i don’t understand is why the people here just let people’s items sit for weeks/months and why they don’t ship things in the order that they are brought in. use literally any other store to ship your items unless you want your package to sit there unscanned for weeks!

Alvin Rodriguez

I dread going to this particular post office because every time I go to this location, I am met with the most unprofessional and rude employees. One of the services I utilize the most with the post office is the option to hold my packages at the post office, due to the fact that I work 10am-6pm and I'm never home during normal package deliveries. I follow the instructions online and hold my packages at the post office in advance, to avoid any conflicts. Whenever I go pick up my packages, I tell the employee that I'm there to pick up a package and the look on their faces seem as if I just asked for them for the most ridiculous request. This particular employee, Consuelo, is the biggest offender. Every time I ask for my package, her facial expressions seem as though I am causing the biggest inconvenience of her life. I went in yesterday knowing that my package had just arrived to the post office and was scheduled to be delivered the following day. I wasn't trying to pick up the package right then and there, but in fact, I was trying to see if she could hold it for me to pick up the following day. While I tried to explain to her why I was there, she immediately cut me off and said "No, you can't pick it up today," even though I didn't ask for the package just yet. Then I continued to explain I was there to schedule a pick up for it for today and she said "why do you order packages if you can't receive them?" First of all, how is that any of her business? Second of all, I don't know the delivery dates for most things I order, otherwise I would always chose to get packages on the weekends when I am home. Third of all, for most of my orders, I don’t have the option to pick the carrier. If I had the choice, USPS would always be my final choice based on the past experiences I’ve had with employees like Consuelo. I’ve been working in customer service for years now and I have never experienced such unprofessionalism as I have at this location. Every time I leave this location I feel like I was just scolded by the employees.

liza kabakian

This is the worst location ever in So Cali. My order was supposed to be delivered today. Supposedly the alleged carrier or shall I say the phantom carrier to be exact attempted to deliver . That is a BIG lie since I was home all day expecting the package. And that it's now being held at the post office at "my request" REALLY???! that's insane! why would I ask the phantom carrier to bring it back to the station upon delivery? does that make any sense to anyone out there? seriously!!! BIG LIE !!! HUGE!!! I'm so pissed and fuming that it's not even funny! Worst service ever! I've had bad experience in the past with them many times. Employees are extremely rude with zero mannerism.