Address: 2475 Burlington Pike, Burlington, KY 41005, USA
Phone: +18595866155
Sunday: Closed
Monday: 8AM–4:30PM
Tuesday: 8AM–4:30PM
Wednesday: 8AM–4:30PM
Thursday: 8AM–4:30PM
Friday: 8AM–4:30PM
Saturday: Closed
Missy Tepe
they are as useless as can be. You call about your bill and all they tell you is their system only takes checking accounts not credit or debit cards. They have a third party to that and so I asked her well how did they get my card number to debit my account and she said I don't know
Chris Biddle
They only care about putting in new services. If you have a leak on existing service they will hack job repair it. Then trash your yard and not come back to fix it for months. Always an excuse and the employees will lie straight to your face. They have repaired the same water line in front of my house 4 times in the last 20 years and instead of making a permanent correct repair they hack it out and splice a new piece in. They have dig up and trashed everybody on my streets yard. It’s pretty sad that a public utility company is tan like this.
Mitch Wilder
All new staff and great service!
Robert McDonald
Dunno why they get bad reviews for communication. I just called to ask about new service and the lady that answered was great. Quickly gave me the information I needed and was extremely polite.
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Tokens?
Go into Boone County Water fill out form and it is a $75.00 deposit. You get that back after 18 months of service.
Need to call the office..I dont think anyone will reply through this.
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