Group Health Associates-Western Hills

Utopian Strivings

My new endocrinologist is Dr. Fumie Jill Nishiyama, and I couldn't be happier. She is competent and professional, as well as caring and compassionate. I'm so glad my previous endo recommended her -- she's the best!

Matthew Bohan

I’ve been a patient for at least 30 years. I just got off the phone with clinical staff randomly and rudely informing me that I cannot have my prescription refilled that I’ve been on for years. This was not my doctors decision, this was the office manager decision. No warning at all. The office staff offered zero assistance whatsoever and basically said sorry go somewhere else. Guess what.. I will. Maybe it’s time to properly train your staff while interacting with customers. To think that I’ve been coming here since I was a kid and staff here speak to me the way they did.. have fun losing your clients one by one. Actually settling for Trihealth when we have Christ and UC in the vicinity it’s just a terrible decision anyway..

Faith Lynn

Best place

Beth Combs

I’ve been a patient since the 90’s. I had no complaints, but for the past 2 years the staff has been so incompetent. Every month I’m on the phone constantly just trying to get my regular meds called in. I’ve been calling the staff for 3 days trying to get my med called in. First it was called into the wrong pharmacy. One was called to Kroger and the other to a Walgreens. Yesterday they said they fixed it, but didn’t.I spoke to 2 nurses today who assured me it would be at Kroger’s. My husband has been sitting there for 2 hours and it still wasn’t called in. This is the 3rd day without my sleeping pill and no sleep and it’s a Friday! They don’t care and they don’t do their job! Inexcusable!!!!