Bassett Furniture

Mary Brock

Our design consultant in Tyler, Texas was Kevin Brown. He was wonderful! He shared information about quality, colors, designs, and costs. We will be back to to Bassett Home Furnishings for further shopping. Thanks to Kevin.

Hishaam Ismael

Placed an order 7/72020. Its been 9 weeks, we do not have a living room. Never heard from Bassett. They estimated to ship around 9/11. I called and they said it is on back order. They do not have the fabric for it and do not know when they will have the fabric to start processing the order. They did not have a reason why they did not alert the customer of the delay. I asked to cancel the order, they directed me to the local store. I called the local store and was passed around until I was told to call back to Bassett main. Called back, and they sent me to the local store. Asked to be placed on a 3 way phone call which dropped as they attempted it. Here I am trying to simply cancel an order and can not. I understand its COVID times but how long should a cystomer wait, a year?! And why is there no better communication or assistance with canceling a order.

Lisa Drever

Dana Gross was amazing to work with!!! She designed beautiful rooms for us. She quickly learned our taste and found beautiful items to fit.

viki holmquist

Overpriced and poor ratings