Illinois Department of Employment Security

Category: Unemployment office

Address: 5608 W 75th Pl, Burbank, IL 60459, USA

Phone: +17084580500

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Caroline Puccini

Sep 4, 2022

Staff was knowledgeable and compassionate. They made the process comfortable for a nervous person.

King Kong

Jan 31, 2022

The state needs to visit and teach these employees better customer service skills . The people working at these facilities are lazy and don't care if they act rude . These facilities are being managed with tax payers money and still can't provide efficient service for what there being payed to do a

J. Perez

Jan 6, 2022

Date & Time of appointment 01-03-2021 @ 9am I had to visit this facility because since IDS changed their online system I had trouble registering. When I got to the facility I was greeted by a male security, very nice person, I can’t say the same about the hispanic male that checked my name off a list that he had. This guy was really rude. After that my matter was taken care by a gentleman and a young lady. The gentleman was training this young lady. If I recall correctly her name is Angelica (sorry if I got your name wrong). Overall experience was good minus that rude hispanic guy at the front door check in. I was in and out and my matter was taken care of. One more thing that I notice was this hispanic lady that was using a computer. What I was able to understand she was looking for work. Problem was that she couldn’t communicate in English and her computer skills were not too good. Even though there was several Spanish speaking employees in the building not 1 of them helped her out. SMH. Other than that….In my opinion I think this appointment process is better than the system that they had before. 5 STARS 🌟 to the male security guard at the front door and the 2 people that helped me with my problem. THANK YOU!

Ji W

Nov 5, 2021

11:30 am Mexican/Guatemalan male at counter was rude cursed me in Spanish-- Mrs. Warren called me at 3:30, very rude and unprofessional speaking threats about my claim; told me I threw my ID at said Mexican male at desk. If that is true why wasn't a manager called at such time? Mismanaged organization. Why are State of Illinois works so angry and mean to the General Public?

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Questions & Answers

How long before I receive the letter stating the amount & for how long?

Kuwannah Smith | Oct 11, 2018
Dennis rapski | Oct 10, 2020

Chalaco do you mean each quarter being 3 months.

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can i apply for benefits online?

Rynie Mckinney | Oct 11, 2018
Alex W. | Oct 11, 2018

Yes and you can do it online easier and faster

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When can we get through to anyone or can we come to the office and receive assistance

Kevin Rachner | Oct 10, 2020
James Bowes | Oct 10, 2020

Could someone from the office kindly answer? W are sitting in the parking lot and still unclear of whether or not it's open

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what documents do i need to take to apply for my unemployment

rafael cantero | Oct 11, 2018
MzBoss Lady | Oct 11, 2018

Always social security card and state ID every time you go Always bring them 2 documents or they will not see you

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What do I do to apply on line

Laguna Blackwell | Oct 10, 2020
sandra wungluck | Oct 10, 2020

I went in person

Are they open yet

Kevo Fentress | Oct 10, 2021
Mel Huante | Oct 10, 2021

Yes but it was close to a 2hr wait last Friday around this time. Go on a Wednesday or Thursday

Are you open now to the public?

Elizabeth Vasquez | Oct 10, 2021
Robin Marrone | Oct 10, 2021

No none of the offices are open I drove to 3 you can only request a call back

Do you need to make an appointment for unemployment claim

Carly Magana | Oct 10, 2020
Tonya Hicks | Oct 10, 2020

If you go to Burbank you give them your name and number through the door and they'll call you

Is this office open? I did online & then called to certify. Was told I need to talk to someone but can’t get through on the phone!! Will the Burbank office be open so I can finally talk to someone in person?

Teresa Menolascino | Oct 10, 2020
Martin Oneill | Oct 10, 2020

they're open Monday Wednesday and Friday between 8:30am-12 pm. They will only take your name and number and then they will call you

If I haven't recieved my unemployment benefits yet, even though I an certifying, how do I go about inquiring about my funds? It's been nearly 6 weeks after starting the certification, but I have not recieved my card.....

Dallas Wright | Oct 10, 2020
Manuel Pineda | Oct 10, 2020

Some persons got direct deposit?me i got card by mail..after 2 week..but now they send me a letter saying the i need to return all the money back..

I have called over a hundred time this morning this is rediclous i have no money on my card i certify Tuesday what's going on right now

Charlene Singleton | Oct 10, 2020
Ed P | Oct 10, 2020

I went to the office, they won't let you in, but someone will take your first name and your phone number . And within a day or two someone will call you back. It's what I did and I did get called. Don't try to explain your problem to the security guard .

if i get fired at my work, i qualified to collect unempoymet

Ricardo Chavez | Oct 11, 2019
Kenneth Busse | Oct 11, 2019

Not necessarily u will need check with IDES

how do i apply online

melissa sulday | Oct 11, 2019
sandra wungluck | Oct 11, 2019

Go to there website at ides.com

I worked for 2 years does any1 think ill get it? I made 400 a week please help

dannyboy Kushsmoke | Oct 11, 2019
Kenneth Busse | Oct 11, 2019

As long as your employer payed in should be no problem

Will this location be open on the 31st?

Alfonso sant | Oct 11, 2019
Kenneth Busse | Oct 11, 2019

Not sure would like to say call but ..... we all know about calling a government office

Is the office opened on Veterans Day?

William Norton | Oct 11, 2019
Joseph Kowalczyk | Oct 11, 2019

No

i would like to know if it's too late to claim benefits for my grandchildren that I adopted them in May 24, 2018

Nellie Sampson | Oct 11, 2019
Scythell Crouse | Oct 11, 2019

Only if you just open your claim last month or this month you wont get back pay

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