Dansville Chrysler Dodge Jeep

William Kern

I am not one to normally complain about a business nor would I do so without strong consideration. With that being said I wanted to share my experience with Dansville Dodge. I brought my Ram 3500 Laramie to them for a recall which was the replacement of a fuel pump and a transmission tune through the computer. They had it a few days and originally I thought the process was painless. Here's where the issue arises. After washing my truck today and noticing that there was damage on my front bumper which was clearly not there before I took it to them. To top it off they tried covering it up with a horrible touchup paint that didn't even match the correct color. I confronted them about it and I told them I knew it was them who did it as I have proof and still they denied it and the Manager even came out and started yelling and getting in my face about it. His exact words were "even if you came to me the next day I wouldn't of covered the damage". This is not the proper way to do business, especially on a $75,000 truck which didn't even have a single scratch on it before they got it. I feel as if everyone should know about this issue and how they treat their customers before anyone takes their vehicle there to get worked on.

medicmomsharpsrus

Called for technical help with a radio I had replaced in my van and received quick fast help with it !! Thank you so much!! You were awesome.

Andrew Pierpont

We often have a vehicle there for service, all of the staff are kind and helpful, and the vehicle receives quality work.

Regina Murray

Super great service!!