Advance Auto Parts

Category: Auto parts store in Rochester, New York

Address: 1614 Penfield Rd, Rochester, NY 14625, USA

Phone: +15855868569

Opening hours

Sunday: 9AM–8PM

Monday: 7:30AM–9PM

Tuesday: 7:30AM–9PM

Wednesday: 7:30AM–9PM

Thursday: 7:30AM–9PM

Friday: 7:30AM–9PM

Saturday: 7:30AM–9PM

Reviews

Paul F Walker

Sep 28, 2022

I received outstanding customer service from John regarding a battery issue. I have been treated well here over the last 30+ years. However, John was especially helpful with resolving my problem. Advance Auto will continue to be my go-to place for auto parts and great customer service.

Clip Metzler

Aug 27, 2022

FYI- online price is less expensive and they won’t honor it in store. When I said I wouldn’t be back guy at the counter said “perfect”. No problem. There literally is an Auto Zone across the street I can shop. 0 stars.

jeff

Jul 28, 2022

Awful experience. Was sold the wrong equipment for my car and then, was advised I couldn’t return it when I came back saying it doesn’t fit. Corporate customer service was useless as well.

Will

May 31, 2022

Staff not experienced in the automotive industry. The associate that helped us did not know what the parts we were looking for were. To make matters worse is that this associate was the only one working with a huge line of people. Frankly if they should just make the place self checkout with a in-store computer with a live chat for technical support.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 10, 2022
Edmund Finucane II | Oct 10, 2021

Masks and glass

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Do you offer gift certificates?

Elizabeth Schaetzke | Oct 11, 2019
Robert Nurse | Oct 11, 2019

Yes and I got my gift card within two month

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