Rite Aid Pharmacy

Alonso Calderon

I had a tooth pulled this morning and went to Rite Aid for my pain medication. Lady behind the counter told me my prescription was not ready because it needed approval. I waited for approval. Once approval was given she said it will take half an hour to have my pain killers ready. I waited and under pain and two hours later I asked for an update and it was ready. Thanks Rite Aid for keeping me waiting and in pain. How pathetic! Will start thinking about using Walgreens now.

Serena Lage

They need to answer their phone. It shouldn't take 30 minutes to an hour to get though to the pharmacy. They do however do walk-ins for the covid shot which seems to be the only place that does.

Russell Pasos

I have been a customer at this store for yrs with no real issues but lately that has changed. For the past yr or so Rite Aid has decided to focus on customers ID's and not only looking at them but actually making you pull your id out of your wallet so it can be scanned. In my opinion it's a violation to scan a person's id just to buy alcohol and tobacco because when your id is scanned by the system that means they are keeping a history of your transactions. Don't get me wrong I have no problem showing my id even if it's to the same person everyday which makes it senseless but fine. Today I was asked not only to scan my id but show it to the cashier as well. Not only is this a form of harassment towards customers but it causes unnecessary long lines and clutter during a time when we are supposed to be social distancing. Rite aid needs to get it together and fix this issue because no other retailer in the desert or LA areas forces customers to pull their id out to be scanned. If you don't have a lil faith and trust in your customers then maybe we should take our business elsewhere?

John Ward

Visited the store and somehow during the checkout (assume it was because I had to show another form of ID to use my credit card), I left my credit card. I realized after I flew back across the county that I had left my credit card at the store checkout. I called the store, they had it (thankfully) but refused to mail it to me no matter what documents I offered to send them to prove my identity. The Store Manager claimed it was because of HIPPA (Health Insurance Portability and Accountability Act).. ummmm no. Maybe it was because of Corporate Policy but not HIPPA... I will stay out of the store in the future.