Pizza Hut

Lauren Horton

This is the worst Pizza Hut I've ever dealt with. Because of habitually bad service and poorly made food, I opted for a further location whenever I wanted it. But I tried again recently and it seemed like they perhaps had new management because things seemed better. However, I did an online order for curbside carryout this week. I arrived and tried to call for curbside but after like 5 minutes on hold, I just got out of the car to go inside. (I looked rough and was trying to avoid going inside but didn't have all day to wait.) I walk in to see 2 employees leaning on the counter playing with their phones. Instantly annoyed because why couldn't they answer the phone? They then told me that they "ran out of dough since yesterday, so we've been canceling orders". I never got a cancellation email or call, so how would I know that? And why are they open if they don't have ingredients? Why are they still taking orders? They had no reply so I started to leave because I felt myself getting too upset. What a waste of my time and gas! Still waiting for my refund. I've called numerous times over the last 4 days. Currently have been on hold for 15 minutes still waiting for someone to answer. WORST PIZZA HUT

melinda kirk

Ordered my food online at 435pm and decided to use the delivery time feature, opting for a 6pm delivery. My food didn't leave out for delivery until 617p. At 635, I called because I still hadn't received my order, mind you, I live less than 3 miles from the store. They assured me that the driver was on his way but he'd had 2 other orders to drop off. At 645p, I received the email survey. When I called back, the associate told me that the driver cashed out at 629p, yet I still had no food. Long story short, my order arrived at 655pm cold and dried out. The manager on duty was not helpful at all. I will never order from there again!! She also tried to explain to me that when you use the deliver by feature, they don't make you food until the time it's supposed to be delivered- what? My $61 wasted!!

Kimi Nicole

I took one star from the five because the wait time is ridiculous, it seems like a bunch of children literal and middle aged work there and aren't focused on getting the customers there orders in a timely fashion as if everyday was game day. The second star was removed because I literally live 11 minutes down the street off turner into harmony hills and they cannot deliver to me in a very nice neighborhood as well. But I'm sure they get on the highway to deliver to other customers. Smh, anyway here's a picture of the Detroit style pizza, it was ok it would have been better if it was cooked longer. I recommend asking to have this baked extra.

Tosha Fradieu

We placed an order for pizza & wings. The pizza looked good, but the crust was soggy & the wings were raw! We were told they would redo it, but we are so leery about coming back...