Pizza Hut

Category: Pizza delivery

Address: 2717 Evans Mill Rd, Lithonia, GA 30058, USA

Phone: +17704842929

Opening hours

Sunday: 10:30AM–10PM

Monday: 10:30AM–10PM

Tuesday: 10:30AM–10PM

Wednesday: 10:30AM–10PM

Thursday: 10:30AM–10PM

Friday: 10:30AM–11PM

Saturday: 10:30AM–11PM

Reviews

Lauren Horton

May 19, 2022

This is the worst Pizza Hut I've ever dealt with. Because of habitually bad service and poorly made food, I opted for a further location whenever I wanted it. But I tried again recently and it seemed like they perhaps had new management because things seemed better. However, I did an online order for curbside carryout this week. I arrived and tried to call for curbside but after like 5 minutes on hold, I just got out of the car to go inside. (I looked rough and was trying to avoid going inside but didn't have all day to wait.) I walk in to see 2 employees leaning on the counter playing with their phones. Instantly annoyed because why couldn't they answer the phone? They then told me that they "ran out of dough since yesterday, so we've been canceling orders". I never got a cancellation email or call, so how would I know that? And why are they open if they don't have ingredients? Why are they still taking orders? They had no reply so I started to leave because I felt myself getting too upset. What a waste of my time and gas! Still waiting for my refund. I've called numerous times over the last 4 days. Currently have been on hold for 15 minutes still waiting for someone to answer. WORST PIZZA HUT

melinda kirk

Apr 26, 2022

Ordered my food online at 435pm and decided to use the delivery time feature, opting for a 6pm delivery. My food didn't leave out for delivery until 617p. At 635, I called because I still hadn't received my order, mind you, I live less than 3 miles from the store. They assured me that the driver was on his way but he'd had 2 other orders to drop off. At 645p, I received the email survey. When I called back, the associate told me that the driver cashed out at 629p, yet I still had no food. Long story short, my order arrived at 655pm cold and dried out. The manager on duty was not helpful at all. I will never order from there again!! She also tried to explain to me that when you use the deliver by feature, they don't make you food until the time it's supposed to be delivered- what? My $61 wasted!!

Kimi Nicole

Sep 15, 2021

I took one star from the five because the wait time is ridiculous, it seems like a bunch of children literal and middle aged work there and aren't focused on getting the customers there orders in a timely fashion as if everyday was game day. The second star was removed because I literally live 11 minutes down the street off turner into harmony hills and they cannot deliver to me in a very nice neighborhood as well. But I'm sure they get on the highway to deliver to other customers. Smh, anyway here's a picture of the Detroit style pizza, it was ok it would have been better if it was cooked longer. I recommend asking to have this baked extra.

Tosha Fradieu

Aug 4, 2021

We placed an order for pizza & wings. The pizza looked good, but the crust was soggy & the wings were raw! We were told they would redo it, but we are so leery about coming back...

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Questions & Answers

Man these folk are very unprofessional and there communication is very weak

Amazing Sims | May 7, 2018
Vickey Love | May 8, 2018

Yes I agree. They need to close it down and reopen with better management and and new crew

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Service was poor had to wait 25 minutes for the pizza then it was the wrong order then i had to wait another 15 minutes. No restroom, and alot of talking from workers where the food was being prepared.

T Brown | May 7, 2018
Shamil Colson | May 8, 2018

Same thing that happened to me!!

Hello, I’m a pizza hut employee, I called down to order pizza, and these employees are rude, and they do not use anything that we were taught in the training module online. I had to call several times to get through. I am dissatisfied!

Adrionna Armstead | May 7, 2018
editsbyshy | May 8, 2018

Pizza hut is rude and a lady roolex her eyes plz buy the cash app it will give you back your money and a person said a person with there pants down a little was the manger.that was a lie .plz do not come here it sucks to and there pizza made me sick really bad and had it for 3 day hurrble and they put black things on my pizza .i went there 2nd time so disrepectful !

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This store has to be the worst store you guys have. They're NEVER on time!!!

Edgar Richardson | May 6, 2020
Tabias Brooks | May 7, 2020

it's just really busy

The better business bureau needs to know this location is passing out free pizza coupons that are fake no good. I will make sure they do!

Jennifer Calloway | May 7, 2019
fred braxton | May 8, 2019

Fake pizza coupons???

How can I get the manager full name at this location

ODP_Scino | May 7, 2019
Chyenne Corethers | May 8, 2019

Either call the location or the corporate office.

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