Comfort Suites Clayton - Garner

Roger Stanton

You get what you pay for. Except here. Selected the Comfort Suites because it was appx 40% more expensive than our other options in the area. The pictures looked decent enough, thought it was perhaps a newer property with nicer things — including a nice staff. Wrong on all counts: service was somewhere between less than hospitable and total indifference, water pressure in shower was nonexistent, breakfast was probably the best the place has to offer and the scrambled eggs were like they had been washed in a bucket of water, the location couldn’t possibly be “new” as it’s so badly worn. Sleep is the top concern wherever I’m staying overnight, and “Comfort” shouldn’t even be in this location’s name. The air conditioner quit cooling the room and made sleep on the hardened mattress impossible. Checkout was smooth, and welcome: drop room key in fishbowl at front desk and don’t look back. My advice, find a better place and save your money.

Rose Walter

If I could I would give this place negative stars. From the staff to the room. The room, NO water pressure, I mean absolutely NONE and the air conditioner broke and when we said something we heard - we don’t have a maintenance guy and we don’t have any rooms to move you too. So needless to say it was a HOT uncomfortable Mess. And the Beds, let’s just say - floor was softer. Staff never looked up from phones from sitting behind the desk, when we entered or left. DONT STAY HERE, this place is a Motel and not worth your hard earned dollars.

J G

I travel for a living and experience hotel customer service across the U.S. After having to use this location for over a year because it is the only hotel in Clayton, NC I have yet to meet a single front desk employee who could smile, be polite or act like I am not interrupting their time with their phone. Maybe if Clayton at some point get some competition the owners will require their front desk staff to appreciate a paycheck.

Anonymous

5 stars hotel but need to work on curtains for double bed. But everything else was nice and clean. The hotel look nice from the outside to.