Hyatt Regency Reston

coach3554

This is a convenient location but the staff needs some training. This hotel has potential but needs attention to detail. The fountain outside was full of algae and not tended to at all. The sidewalk needs cleaned and areas of the hotel look unattended. I would stay here again but it was not the very best it could be by far.

Adrienne M Desrochers

My mom and I traveled from Maine to a loved one's celebration of life memorial service. It was a long drive, so when we got into our room at 9pm it was nice to collapse onto the comfortable beds. The pool and hot tub were nice and relaxing, but they should be open until 10pm. All the staff I interacted with were amazing, with the exception of the restaurant staff. One woman in particular was quite rude first thing in the morning when I went downstairs to get our breakfast. The hair dryer worked terrific as did the iron and ironing board. There are only a few complaints or suggestions I have: The TV is a great size, but it would be nice if it could be more in the middle of the room. Perhaps on a swivel. I think the rooms should be stocked with more cream and sugar for the coffee. It also would've been nice to have a microwave in the room too. Our inside shower curtain was only hanging on by a few of the rings. Overall, this place is incredible and I'd love to stay again and definitely will given the chance.

Andrea Brewer

I have to admit I expected a little more. Several times the room keys wouldn't open the hotel door. I had to make several trips to the front desk. It was very loud on a Saturday night with children running and screaming in the hall way. The pool and hot tub were nice but definitely look swankier in the hotel photos. The bed and pillows were AMAZING! Expensive pillows (I checked, Pacific Coast down), nice thick towels and the room was very clean. I wouldn't pay the advertised rate though. Definitely not worth $270 a night. Parking is an additional $16 per night. Also, no breakfast but lots of restaurants within walking distance. Try Ted's Bulletin. Great food and superb service. 👌

Barbara Lindner

Bristol room great location. Parking still no valet and $16 a night. Globalist get breakfast at capital burger and the buffet one here was very good and the service was terrific. Easy walk to North Italia for dinner and Starbucks in the morning. Was a nice stay and pleasant staff. Double check they make your room key works for garage!