Express

Category: Clothing store in Austin, Texas

Address: 2901 S Capital of Texas Hwy, Austin, TX 78746, USA

Phone: +15123280662

Opening hours

Sunday: 12–6PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

J S

Sep 15, 2022

I improved my rating by two stars. My first visit was less than a star rating due to poor customer service - attitude and impatience. I returned a month later and the employees were much nicer than my first visit.

Matt Metcalf

Jul 11, 2022

I remember when the quality of express was exceptional. I had certain items for years. I recently bought a couple shirts (mens section) and after 2 wears, the bottom button hole is unraveling on one of the button downs. It’s been several weeks so I no longer have the receipt. I called Express and unfortunately they won’t replace or fix the shirt. It’s a shame because I really like a lot of the clothes but I’m not willing to pay $60 for a shirt that unravels after wearing it 2 times. We’re long past the days of good customer service I’m afraid. Do better Express.

Abelardo Gonzalez

May 14, 2022

I always find something that I like

Isaac Newton (Genius9367)

May 4, 2022

Nice

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 10, 2022
Express | Oct 10, 2021

The safety of our customers and associates is our highest priority. We are taking care to keep stores clean and enforce social distancing. Here are some of the actions we are taking: cleaning and sanitizing all stores, training associates on new protocols and best practices, signage and audio reminders about maintaining a proper social distance, safety precautions in our fitting rooms and checkout desks and limiting store capacity to recommended numbers.

How long does it take Express clothing to ship?

Express | Oct 10, 2020
Express | Oct 10, 2020

Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.

What is the return policy at Express?

Express | Oct 10, 2020
Express | Oct 10, 2020

Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 60 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.

Can online orders be returned to any Express store?

Express | Oct 10, 2020
Express | Oct 10, 2020

Online orders can be returned or exchanged within 60 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.

Where can I buy an Express gift card?

Express | Oct 10, 2020
Express | Oct 10, 2021

Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.

What sizes does Express offer?

Express | Oct 10, 2020
Express | Oct 10, 2020

Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.

Is Express Barton Creek Square hiring?

Express | Oct 11, 2019
Express | Oct 11, 2019

Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.

Is the store big

Jalcoby Jimerson | Oct 11, 2019
Hannah Joy | Oct 11, 2019

Not super big, larger than your average mall store, but not like Target or Scheels.

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