Lifetouch

Jaclyn Wildman

I really wish schools would contract photographers who actually cared about giving parents great photos for what they're paying. $30 for a digital image is just insane to receive a photo of my child looking like she just rolled around outside. It amazes me that the photographers can't take the extra second to make sure a child looks photo ready.

Kar Suc

After we grossly overpay for photos - they want US to pay for their employees. Despicable.

Jerree Cargile

Terrible company to receive pictures from, my daughter took pictures with her school a month ago & I never received the pictures. Every time i checked online, the order said processing. I finally called to see where the pictures were and they are saying the picture is missing even though I received the proofs! They never reached out to say anything or let me know what could be done yet they still have my money! I’m very unsatisfied!

Sarah K.

If I could give them a 0 I would. Let’s begin shall we? In February of 2020 my church had LT come and take directory photos. It was all on one order, with my husband and I, my parents, and my brother and his wife. We paid and the debit card we used was mine which did not have enough $ on it. So they sent an email, which we responded to but they didn’t message us until May 2020. We paid the amount and was told we would receive our photos within the next couple of months. Well as you can imagine, that never happened. We reached out EIGHT times via email because they stated with Covid there weren’t enough employees. Okay fair enough. But still, NO PHOTOS. My parents then told me that they received pictures that THEY ordered three times because they kept sending them theirs instead of ours. So today I call and ask about getting pictures or at the very least, a refund. Absolutely refuses to give us anything, says the church department is gone and can’t retrieve database/information regarding the church database. Never got our pictures and refused a refund. Will NEVER spend another cent there and will forever tell everyone how horrible of a company they are, and the fact that they just get rid of departments and if you have a problem they say f you.