The Igloo

Christine Costable

So sad to hear you declined service to a friend that visited your establishment with his service dog. Disappointed.

Rich Carney

The Igloo denied me and my service dog service and was not interested in being educated on the American with Disabilities Act (ADA) laws pertaining to service dogs. The manager, Carolyn, repeatedly told me that she would only serve me at the window, which is against the law. You cannot restrict access to any place available to the public for anyone with a service dog for any reason unless the dog is not under the handlers control. Her and her employees were not interested and Carolyn only offered excuses including, "there are kids with disabilities that come there and some employees are allergic to dogs." I was hoping to show her my ADA card and the laws, but we were asked to leave. I have filed a report with the ADA and The United States Department of Justice. I will be contacting local news outlets to raise awareness and educate businesses on the ADA laws so people with disabilities are not discriminated against. In Philadelphia I have gone to numerous stores like Shop Rite, PetSmart, Home Depot, Rita's Italian Ice, who have shown support of people with disabilities that deserve access so that we aren't limited and feel like we belong.

Emeric Bruno

I love the people who work there and the concept of their ice cream and water ice is very cool too. Plus, it's a nice square to hang around.

Dun R

The best darn strawberry ice cream I’ve ever tasted, coupled by friendly service! Worth a visit!