Enterprise Rent-A-Car

Category: Car rental agency in Lancaster, Pennsylvania

Address: 1470 Manheim Pike, Lancaster, PA 17601, USA

Phone: +17173917080

Opening hours

Sunday: 10AM–1PM

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 9AM–12PM

Reviews

John Moore

Sep 26, 2022

Columbia Ave Enterprise has always been a top notch place, never had issues with this location, Always accommodating, very professional and actually smile and acknowledge you. I only wish is they have a full tank of gas.

Joan Kauffman

Sep 22, 2022

Ease of picking up and returning our car. The car was spotless when we received it.

Dan Wetterau

Sep 5, 2022

Where do I start with the worst customer service I ever had, My car broke down in my yard and I needed to get back to New York for my job. I returned the rental car on Tuesday night and on Wednesday morning I phoned Enterprise and they told me that they could not find the vehicle and the keys, I had to tell them to look at the camera and you will find both keys and vehicle. I work for a dealership in NY and this is no way to treat a customer I felt like they thought I stole the vehicle. Whenever I rent a car in NY I always rent from enterprise but never again from your office. I asked your representative if I could leave it in NY instead of driving it back to Manheim and they told me no. I know its not going to do any good but I am writing this for the customers that will be making a big mistake walking into your office in the future. I would give no stars but the review would not be accepted.

Linda Watkins

Sep 4, 2022

Striving to met your needs. Excellent Experience!

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Questions & Answers

Do you have vans that seat 6 passengers?

Deeann Hertzler | Oct 10, 2018
Kathy Matoska | Oct 10, 2018

Yes. Several. Try the regular rentals or the truck rental location on 72 in East Pete.

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Does Enterprise rent one way

mario barotti | Oct 10, 2018
Michael Harris | Oct 10, 2018

Yes, though it costs more.

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Can I drop rental at another enterprise location then where I picked it up at?

Angie Rhodes | Nov 13, 2021
Mark Decker | Nov 13, 2021

Probably, but you'll need to arrange that before you do drop off.

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Been on hold for 45 mins to find out about returning the car. Do they have a drop box? We got back late so I guess we have to pay for another day?

Rob Wit | Oct 9, 2021
Megan Heathman | Oct 9, 2021

There is a drop box. Usually you will get charged for another day after 2pm.

Is there an after hours return at this location?

Israel Prado | Oct 9, 2021
Steve Szollosy | Oct 9, 2021

Yes

Will there be someone who speaks Spanish in this place?

Rosa Otero | Oct 9, 2020
Keith Johnson | Oct 9, 2020

Yes

If I drop off my rental to your location can you give me a ride to my car about 30 minutes away??

Ed C | Oct 9, 2020
Chris Fogel | Oct 9, 2020

I don't know if they'll drop you off I know they'll pick you up you might have to call him and find out

Do you guys have a 8 or 9 passenger van

Hanh Tu | Oct 10, 2019
Marc Liberts | Oct 10, 2019

Yes but call to be sure

Do you pick-up customers from the lancaster train station when they need to rent a car from your location?

Jere Gerlitzki | Oct 10, 2019
Kathy Matoska | Oct 10, 2019

I believe we can, If you arrange it ahead of time. I've picked up people at schools and auto body shops so I can't see why not. They may require that you call when you are there so the driver isn't waiting around.

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does this location rent 10,13,15 passenger vans??

Michael Mcclenaghan | Oct 10, 2018
Marc Liberts | Oct 10, 2018

Yes

CAN I drop off car at BWI

Susan Mackey | Oct 10, 2018
Angie Rhodes | Nov 13, 2021

Can I drop my rental off at another enterprise location?

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