Dennis Uniform

L B

The service is very low quality. They rarely answer the phone during their posted working hours. I came in a month before school started and they were out of many sizes. Had to order items in and they sent the wrong size jacket. Sent it back and they never sent the right one to me as promised. Now it's 3 weeks into school and I'm still missing the key part of the uniform. When I called to get it rectified, she said the only solution was to do a new order online - (which required paying an additional shipping fee), instead of just sending out the right size that she had in her hand that I had ordered in the first place. In this day and age there are much easier ways to do this. Unfortunately working with Dennis uniforms is painful and I would never choose to if it wasn't required by the school, (which is why they must still be in business...).

Chantelle London

Every single order I have made from here has at least one thing that ends up being wrong or missing. I do have to give an extra star because although customer service takes forever to get back to me they are very nice. I’m really starting to lose my patience considering I have no choice but to order from them due to the private school my kids go to requiring it. If you have a choice, I would avoid ordering online from this store. From the few times talking to the on-site store I believe it might be better in person but I haven’t ever tried it since it’s an hour away.

Chantel Shepherd

Despite things being on back order which seems to be the new norm for all businesses. I called about an issue with my order today and the lady that I spoke with was extremely helpful went above and beyond to fix the problem with my order and even was able to help me with a separate order. My experience with their customer service was excellent. My in-store experience was also extremely good. Everyone was helpful and friendly and went out of their way to take good care of us!

J. W. C.

Excellent helpful service in uniform purchases.