DMV, Johnson County

Mike Hawk

Very helpful and friendly group of people that made getting my license quick and painless. Even when understaffed for the day!!

Abigail Guinn

This is the worst experience I have ever had at a DMV. They gave a number that had already been called so I waited over an hour after my scheduled appointment. Terrible oversight.

William Taylor

The process was quick, helpful and friendly. When I set down to fill out my check (as my paperwork was being prepared) another employee called on me to see if I needed help. I don't recall the name but the employee at window 21 completed everything for me in very little time. Fast and efficient!

onlyAerik

There's a stereotype of DMVs being inefficient and filled with rude, vindictive staff. This is literally the opposite on both counts. The staff is nice. And if anything, the line is too efficient, in a weird way that keeps this review at 4/5 instead of 5/5. This is the way it went for me once, and how I've heard it for others: they estimate your wait at an hour or something, so you leave to run an errand or something. And spontaneously, it'll jump to 40 minutes. 30 minutes. 5 minutes. You missed it and are back at the end of the line. Only 12 minutes have passed. The software doing these estimates is buggy, and interpolates incorrectly. I've been in there, and it's worked perfectly. But I've also had it worked like the above. All I can say is, don't believe the wait time, and don't leave. It will go faster than you think, and that's a good thing. Just pretend that system doesn't exist except for when your time has come, it'll improve your day greatly. You'll actually like it.