BroadStar

Category: Cable company

Address: 3965 Investment Lane, Suite A5, West Palm Beach, FL 33404, USA

Phone: +15614725022

Opening hours

Sunday: Closed

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 8AM–8PM

Reviews

Simo Wichouch

Oct 10, 2022

I have no connection for almost 2 hours . I checked the website it didn’t say anything about outage in my Area .When I contact a customer service no one is answering. You have to leave a voicemail to call you back. I use to have spectrum I never have a problem. Broad star must work on customer service. Quick response and internet quality.

Dennis Hohol

Oct 9, 2022

Broadstar representative in Saddlebrook community came and solved the issue and didn't leave until I was completely satisfied with the end result.

Hector Guevara

Oct 5, 2022

Not serious company , service drops several times a day, unable to keep a zoom conference . They lie with the speed that should be received. Streaming get frozen frequently . Sometimes use a VPN out of USA that is not compatible with Disney plus . Costumer service does not answer and call you back in a decent waiting window time. Really disappointed with this company. I had to get a back up internet company to be able to work at home.

Daniel Shaw

Oct 5, 2022

Terrible Terrible avoid places that only have broad star terrible service terrible customer service will charge you fees 100dollar a month internet..I rather sell my first born

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Questions & Answers

The tech's are always nice

Natasha Young | Oct 10, 2018
Greg Nus | Oct 10, 2018

These people (the tech's') Always deliver even when Mission Impossible is handed to them.

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Do you service palm beach gardens?

Jeffrey Moberg | Oct 10, 2018
BroadStar | Oct 10, 2018

Hi Jeffrey! We specialize in services to Apartments, Condominiums, HOAs, and other gated communities. If you reside in any of those types of communities, talk to your community leaders or property management staff about working with BroadStar!

Can I access recorded shows on my Android phone?

Barry Fuller | May 12, 2022
Amanda D'Amato | May 12, 2022

Yes you can. Our customer service team will email you the steps.

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