Visions at Willow Pond

Category: Apartment complex in West Palm Beach, Florida

Address: 4860 Sand Stone Ln, West Palm Beach, FL 33417, USA

Phone: +15617631786

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 11AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–5PM

Reviews

Joanna Mar

Sep 19, 2022

Every single thing about this place is awesome. Beautiful property, beautiful units, safe and clean AND the staff are the best. I cannot recommend this community enough. The move in process is smooth and living here is as well. Office staff are wonderful (especially Sebastian) and maintenance team is always prompt.

Cassidy Mervin

Jan 10, 2022

I cannot stress why this is the worst place to move, I haven’t ever had so many issues with a property manager in my life. She literally nit picks every little thing you do. She hates my dog and my daughter always says look how mean that lady looks. She has wrote me up on numerous occasions for very minor issues and is always talking badly about people very bad vibes when I lived there would never move back

Domonikue Brooks

Dec 19, 2021

I just moved in this apartment complex, and I have to say it's been the best experience for me. To start Sebastian has walked me through every step from start to finish .This is the 1st moving experience I had a I love it. Great job hiring good people. I know everyone has there own opinions but this is one of a good review. Thanks again

Venus Beulah

Dec 16, 2021

During my time here I've had numerous issues. I moved in when it was called Viera and stayed when the new management company took over. I can honestly say the last manager did actually care about the tenants, the current managing company seems to only care about making money. I had termites in the apartment for weeks until it was treated. I was constantly cleaning and washing my sheets due to them ending up in my bed. I had multiple leaks in the apartment in which I had to put bowls to collect the water to prevent water damage. Upon moving in I took pictures of everything that needed to be fixed in which it took two months, multiple emails and phone calls. I would not recommend this apartment complex to ANYONE, it's NOT worth the headache or stress. If you do decide to move here, I would recommend a noise cancelling machine due to hearing your neighbors conversations, TV and music.

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Questions & Answers

How do you keep the property so clean?

Jonathan | Oct 9, 2020
Megan | Oct 9, 2020

They have gardener, landscapers out here all the time! Theres always someone mowing, or weed whacking. Someone replacing mulch, blowing debris or sidewalks and walkways. Occasionally have the walkways power washed.

How does the landscaping always look so good?

Jonathan | Oct 10, 2019
Michelle N | Oct 10, 2019

Lol, they have an amazing Property Manager: Karl who ensures the landscapers are on top of things.

Are there security cameras at the complex?

Visions at Willow Pond | Oct 10, 2019
Visions at Willow Pond | Oct 10, 2019

Yes

Is Visions at Willow Pond a gated community?

Visions at Willow Pond | Oct 10, 2019
Andrew Ortolani | Oct 9, 2020

Only sort of. The gate here has been broken for months and we just had 6 cars broken into. Office was unwilling to help when called.

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What amenities are at the complex?

Visions at Willow Pond | Oct 10, 2019
Visions at Willow Pond | Oct 10, 2019

We offer a state of the art fitness center, newly renovated clubhouse with billiard room, swimming pool, multiple tennis courts, barbecue and lounge area, and dog park.

Is Visions at Willow Pond a pet friendly community?

Visions at Willow Pond | Oct 10, 2019
Visions at Willow Pond | Oct 10, 2019

Yes, we allow cats and dogs at our community.

What is the square footage of the units?

Visions at Willow Pond | Oct 10, 2019
Visions at Willow Pond | Oct 10, 2019

Our one bedroom apartments range from 521 to 872 square feet, and our two bedroom units range from 911 to 1,064 square feet.

What are your office hours?

Visions at Willow Pond | Oct 10, 2019
Visions at Willow Pond | Oct 10, 2019

We are open Monday through Friday from 9:00am to 5:30pm, Saturday from 10:00am to 4:00pm, and Sunday by appointment only.

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