UPS Customer Center

Category: Shipping and mailing service in Newark, Delaware

Address: 325 Ruthar Dr, Newark, DE 19711, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 8:30–11:30AM

Tuesday: 8:30–11:30AM

Wednesday: 8:30–11:30AM

Thursday: 8:30–11:30AM

Friday: 8:30–11:30AM

Saturday: Closed

Reviews

Wittney Bolden

Sep 29, 2022

I've had 3 packages delivered to my house this week. One was supposed to get a signature. They just left it somewhere. The other was just plain lost. The people that sent the package that required a signature were gracious enough to send me another one and, again, requested a signature. The driver just left it. This is why I never get my packages. I pay for a signature, the driver needs to get it from me!

jun c

Sep 15, 2022

You guys are the worst. Teach your drivers how to read numbers and figure which house is which. Deliver a expensive package to the wrong house then tell me the driver is coming back when he’s not. Amazon does a way better job than you guys. My package better be at my house when i get home if not UPS is paying for a 2,000 lost item!!!

Gerald Spears

Sep 13, 2022

Nice

Daniel Hashimoto

Sep 8, 2022

Absolutely terrible local dispatch office. Ring camera footage shows delivery driver standing haplessly without ringing doorbell or knocking yet tracking document updated as "unable to deliver package" and then subsequently updates to "recipient refuses delivery." On communicating with their social media presence as directed to by UPS, they then further lie and say that local dispatch left me a voicemail, which is also untrue. If I could convince all major businesses to NOT use UPS I would. If you want anything shipped to you in Delaware, DO NOT use UPS and choose another carrier.

Thanks! Your review is awaiting moderation.

Questions & Answers

Are you delivering packages today

L Campbell | Oct 10, 2018
John Terrell | Oct 10, 2018

Assume NOTHING! Check online, call or download their app if you have a smart phone.

Read More

I have a package that says it was delivered at the dock and Victor signed for it.

Melissa Seibert | May 12, 2022
UPS Customer Center | May 12, 2022

Hi Anonymous. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

Why is it so hard to find the 302 number that works cause I can’t even find it to put in a application cause the 1800 number is not working 🤦🏾‍♂️

Janell Booker | Oct 9, 2020
christopher john | Oct 9, 2020

The 302 numbers are connected to phones all through out the building. From conveyor belts to offices. They are not intended for employment opportunities.

Are shipping prices the same from your site and downtown Newark's?

Pat Woods | Oct 10, 2019
Teandra Brown | Oct 10, 2019

I'm sorry I actually do not know if they are although I would imagine that they are the same, if not it shouldn't be that much of a difference. My apologies I couldn't be of assistance.

How do I pick up my package since it won't be delivered today

sam cahall | Oct 10, 2018
malvin mauney | Oct 10, 2018

Call ups tell them you want to pick it up at the customer service center or just go in and pick it up

Read More

i have a item to ship back to amazon. am i able to purchase a box to put it in?

Margaret Rosado | Oct 10, 2018
Ron DiGiacomo | Oct 10, 2019

The worst service. Lies upon lies.

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places