Barnes & Noble Kean University

Aaron Perez

I needed to buy access to my math class, I showed them the class specs, and they still sold me the wrong key, but I didn't realize it until I got home and tried to activate the code. I went the next day, and they did not return my 150 dollars. They told me to my face that I had lost my money.

Bianca Nuñez

I am truly disappointed because I have always had a good experience here, but today I arrive 6:40pm to purchase a textbook needed for a course. Unfortunately the store closes at 7pm and I arrive and the doors are locked. I think it’s truly unfair to have store hours that say 7pm but doors are locked prior to that time. No courtesy for students who may work late or have a schedule that can only make it at a certain time. Hope this can be situated.

Moonli

If you're an online student with financial aid. You need a physical ID and the GET app to get books with your aid (I have the app and my student ID number which didn't work). I wish I had known before I took the trip here. I admit, it's not the Barnes & Nobles fault. I'm just disappointed in Kean for not allowing us to buy books with the aid online and now I have to make another trip to get an ID and my books.

Kimberly Felicie

Apparently Kean bookstore no longer allows you to place orders online using your financial aid. How do you expect people who take online classes and don’t live right around the corner to be able to buy their books using financial aid? Seems pretty bias if you ask me. Very disappointed with Kean Bookstore. And don’t blame B&N…I already called them…they said that I had to contact Kean…as in this was a Kean decision.