Shoe Dept. Encore

Category: Shoe store

Address: Valley Mall, 17301 Valley Mall Rd Suite 355, Hagerstown, MD 21740, USA

Phone: +13015823219

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Jess Stoner

Sep 8, 2022

Good deals.

Jesse Hasenbuhler

Sep 1, 2022

They had the shoes I was looking for so it's pretty nice store

Timothy Kelly

Aug 17, 2022

Love this store lots of options on shoes

Jessica Rutledge

Aug 14, 2022

It's okay, good selection but most things still over priced.

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Questions & Answers

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Sep 9, 2022
Shoe Dept. Encore | Sep 9, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Sep 9, 2022
Shoe Dept. Encore | Sep 9, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Sep 9, 2022
Shoe Dept. Encore | Sep 9, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

Can an item purchased at a SHOE SHOW MEGA location be returned to a SHOE DEPT./SHOE DEPT. ENCORE location?

Shoe Dept. Encore | Sep 9, 2022
Glenn Bond Sr. | Sep 9, 2022

Don't know call them

Do they sell fly trap sneakers

Timothy Shearer | Oct 10, 2019
russell smith | Oct 10, 2019

Not that I have seen in there but I never really looked

Do they sale steel toe shoes

Tracy Stottlemyer | Oct 10, 2018
Bill Thomas | Oct 10, 2018

Yes they have Sure toed shoes & Boots

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How long does it take for the return amount to show up on your card

Lydia Olalo | Oct 10, 2018
Patricia Rodriguez | Oct 10, 2018

About 3 to 5 business days.

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