Stray Paws Rescue

Michael Saleda

Very nice staff. Plus my new puppy is the happiest ever so she says they are puppy approved

Gina Hicks

If you love animals, this is a great place to help out or find a wonderful foster or family pet!

Kylie Boyd

I would steer everyone I know clear from this place. The communication was extremely poor. I spoke with the foster mom and we discussed a time to do a home visit and she said she would call me the day of to arrange a time. That day came around and I finally reached out via text and was told, “I wasn’t aware I was supposed to do a home visit, I’m still driving back from out of town and I haven’t even processed your app yet.” Funny thing is this was all through text, so all she had to do was scroll up and clearly see that we had discussed the home visit. I was then denied the puppy because I hadn’t realized that my cats had missed their annual rabies shot back in 2017, and even though I had just gotten them up to date this year, I was still denied. They are indoor cats, I didn’t think it was a huge deal. So I called to complain to someone else and the lady I spoke to proceeded to practically scream at me calling me “a terrible and irresponsible pet owner” and that “no rescue place will every adopt to you” and when I started defending myself she yelled “MAAM THIS IS YOUR FAULT. THIS IS YOUR FAULT!” I was so mad I hung up on her. I could not believe that someone would be treated that way when I was simply trying to open my heart and my home to a rescue dog. Incredibly unprofessional and that lady should be lucky I hung up when I did and that my fiancé wasn’t there to hear it. Luckily I have since found several other adoption agencies that are willing to adopt to me and they were also shocked about my experience with this place.

apatik279

I adopted a dog from SPR. The biggest plus was the two week trial period to see if the dog can be okay with me or if they need to be in a different home for different needs. However, I feel like lack of communication has soured my experience. I went ahead and paid my adoption fee after I got confirmation that my application was approved. At this time I was not aware that I needed to get written approval from the director to have a refund if the trial period didn't work out. Two weeks later, and the dog I was hoping to adopt finally came home. She was nervous and running all over the house. As I was trying to comfort her and help her settle in, I was given a packet of information. This packet contained information about the dog, health schedule and tips to ensure that the transition works out. At this time I am not aware that I also have a copy of the contract, and that the contract states that my adoption fee is not refundable. I signed the contract. Still no knowledge of the stipulation. After the first night with my new dog in her trial period I notice that she was very anxious in the crate. Shaking, hyperventilating, and crying for hours even with my presence. I put this up to new dog new place and "she's still a puppy". I planned to go my two weeks and see if she settled in. At this time I am working with the foster with ideas to help calm my girl and help her feel comfortable. I also reached out to FB groups on the breed for their input. I tried many different things, extra exercise, music, crate near me, treats and positive reinforcement, chew toys, calming scents, calming aides and melatonin to help her sleep. Nothing worked. She still demonstrated the panic. I made compromises and let the dog sleep out of her crate, but I had to crate while at work because she would chew. As the week progressed I realized that this puppy needed company because her panic grew. I am not in a position to get a second dog, so I reached out to the foster mom and told her about the worsening issues. It was agreed that the dog would do better in a home with another dog for company. I am still not aware of the fact that my adoption fee is not refundable. The next day, a week after the dog has been with me, foster mom is at my place to pick up the dog. I am devastated that I am not a good fit for the dog. I have grown to love her, and it is during this time that I finally find out that my adoption fee is "non-refundable" as a donation to the rescue. Now I don't mind donating to a cause that I believe in, but I feel like there really should be more information given to potential adopters before they invest in a dog that they hope will be their future furry family member. It was hard to find out that the dog that I love, wasn't comfortable as an only dog and on top of that find that I can't get my adoption fee back to try to adopt a different dog. I was able to get a hold of someone with the rescue and they are going to let me use my adoption fee towards a different dog in their rescue, and I am grateful for that. However, I had to call and ask. When the foster mom said that she tried to ask as well, but got a negative for the request.