Dairy Queen Grill & Chill

Category: Fast food restaurant in Omaha, Nebraska

Address: 404 N 114th St, Omaha, NE 68154, USA

Phone: +14023334623

Reviews

T Ace

Aug 3, 2022

Another update (Aug 2022): they no longer have the nut-free Blizzard machine. And the place is still just as dirty. It’s sad. I’m updating this review because the past few times we have gone in, the place has been so dirty and gross. Tables with food on them, garbage cans overflowing, sticky floors. And when there are 6 people behind the counter with no one in line, there’s really no excuse for this. They’re still able to make a Blizzard on a nut-free machine, but the way the seating area looks, I am not sure I trust their machines are that clean in the back. ORIGINAL REVIEW: This is our go-to ice cream place and a BIG part of that is because they’re so accommodating for allergies! This is the only ice cream place I know of that has a dedicated Blizzard machine for nut-free Blizzards! They’ll even get a spoon & cup from a box in the back to be sure there’s been no cross-contamination. They also have the sweetest staff. The manager told me that they will even make nut-free ice cream cakes. It’s the first time my son has been able to try a Blizzard, and he loves them!

CK VILLAN

Jun 17, 2022

The staff at this location are always nice! I stop by once every couple months for food if not the icecream.i very much appreciate the Good service just needs a remodel! I

April Lighty

Jun 14, 2022

This location is terrible! The drive through line was wrapped ok I get it it’s 100 degrees out and everyone wants ice cream and I’m ok with that which is why I chose to go inside! A nice young man took our order idk if he was new or not but he needed help the “general manager “ then proceeded to help him take our order. After paying for our items 2 blizzards mind you.. we stood for nearly 20 minutes while they proceeded to take a family of 8s order and completed their entire order before they had even had paid. When asked where our order was the “general manager” stated oh my bad didn’t know it didn’t get done. At this point I no longer wanted my ice cream. I asked for a refund which she stated was against the rules. She proceeded to be condescending and very rude. After asking for my receipt which was provided she then asked if I paid cash or card. I said cash I just gave you my receipt it’s right in front of you. She acted as if I had smacked her in the face stating she was trying to be as helpful as possible. She was not helpful in anyway. I would not recommend this location at all. Not only was the service terrible. The building was sweltering hit and the cleanliness was next to non exsistent. If I could give this a negative star I would.

Shawn Finley

May 17, 2022

Poor service at this location. I visited this location with my child and ordered an ice cream cone and a medium cookies and creme blizzard. They got the cone done quickly, however, I waited another 30 minutes before I got my blizzard. Luckily one of the employees noticed how long I had been waiting and made it right away. Still very disappointing how long it took to get me a blizzard.

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Questions & Answers

Does this location have the vegan dilly bars?

Becca Bonham | Jan 23, 2021
Joe Sexton | Jan 24, 2021

Didnt know there was such a thing.

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