Address: 119 United Dr, Collinsville, IL 62234, USA
Phone: +16183465213
Sunday: 11AM–4PM
Monday: 11AM–4PM
Tuesday: 11AM–4PM
Wednesday: 11AM–4PM
Thursday: 11AM–4PM
Friday: 11AM–4PM
Saturday: 11AM–4PM
Carlos Thomas
Guy was rude to me and did not help at all
jackie barnes
Very rude and disrespectful cowards do not take ur animals here they will suffer
Olivia G
These are some of the rudest people I have ever encountered in my life. We were there to drop off our cats for neutering through a low cost program they run with Hartz Second Chance. I was told drop off at 7:30. I am there at 7:25. Google directs me to the wrong location, so I try calling them (both Hartz and the shelter) no answer. I double check again. Drive around some more. Check with the other vet clinic up the road (who were very nice, though they are not affiliated and ultimately unhelpfu- though not for lack of trying). Drive back and park at the animal shelter. Wait to see if anyone comes outside. Nothing. Walk to the door, pull on the handle-locked and with a closed sign. I'm still not sure I'm in the right place as there is NO signage mentioning their affiliation with the low cost program. Leave, call some more, still not getting a response. Drive back again, and finally see a person. When I asked if this was the right place for drop off, I'm told yes. But that it is too late. It's just after 8 at this point. An older woman and a man come outside and proceed to speak over me when I try to explain what happened. They refuse to let me drop my cats off, telling me I should have been there on time. When I was. They just didn't answer the phone and no one was visible inside. When I try explaining what happened, they both talk over me and then threaten to call the police if I don't leave immediately. Addmitedly, I did get heated and raise my voice. But I was trying to explain the situation and how I was lost and kept getting cut off or told I was wrong about where and when I had been there. I understand these things run on short time. But when someone is at your clinic 3 times in a half hour trying to get inside, and you don't answer your phone, and then you are immediately confrontational and demanding they reschedule? That's not how you do business. That's certainly not how anyone I know who cares cares animals behaves. And to threaten police action for someone questioning your practices? Appalling. This place needs to be reevaluate its hiring practices. If I could give less stars, I would.
Eric Westberry
Thinking about adopting a cat has anything been done about the horrible employees here or should I just go somewhere else.
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I have a wonderful adult female cat that would be a great mouser in a single cat home. I need to have her fixed and shotted before I'd rehome her bit would be willing to give her to a loving home with such a job. I love her to death but she is very alpha and picks on her own mother. whom I've had for 8 years and is going no where. Xena (my kitty's name) is 3 and part Bengal. roughly 30%... but she's big...11lbs with a13in tail... 4 in longer than most females she's super sweet. enjoys chin and head scrubs but no belly ribs unless she asks. lol but she's killed several mice from our closet and garage and caught a snake so I know she can do the job. the only reason im willing to rehome my baby it's that she is an alpha and wants to trump her mom whom is never going anywhere. so if you truly want to love an awesome cat and this post gets approved I will pay to fix her and vaccinate her first and give her to you if I think it will be good for her. just a thought. loving cat mom.
I live in Collingsville. As I said I am handycap and it is hard for me to get out. It would work if in Collingsville.
I have Free to a good home 3 adorable orange and white domestic short hair tabbys, almost 5 months old
Between 11.30 and 4
Call animal control in the morning and report it
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